#teo_unexpected

1 messages ¡ Page 1 of 1 (latest)

stark tapirBOT
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solar stream
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hi there!

mild cipher
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Hii!

solar stream
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I'll need a few minutes to try to reproduce this on my end.

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can you share the options you are using with the Address Element?

mild cipher
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      fields: { phone: 'always' },
      validation: { phone: { required: 'never' } },
solar stream
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and the mode?

mild cipher
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mode: 'shipping',

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About the options, I found it to not work with both, phone 'never' and 'auto'
The only options that works and retrieves/saves the phone, is 'required: always'

solar stream
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when I try this

fields: { phone: 'always' },
validation: { phone: { required: 'never' } },

I don't see any phone field in the Address Element. do you?

mild cipher
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Yes I see it! It's at the bottom of the element usually

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It actually appears after I start to type in the first letters in the name field

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Before typing I only see three fields

solar stream
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ah yes, it apprears after

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looking into this...

mild cipher
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Thanks!

solar stream
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give me a few minutes

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unfotunately I have issues to try to reproduce this. I recommend asking Stripe support directly, they will have more time to investigate this: https://support.stripe.com/contact
make sure to include relevant information, like your frontend code, reproduction URL, what you expected to see and what you saw instead, etc.

mild cipher
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Ok.. Can I just ask what's the point you're having issue to reproduce?

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So I can be more clear in the support question