#billn_unexpected

1 messages ยท Page 1 of 1 (latest)

naive yarrowBOT
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keen cargoBOT
sturdy coral
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Hi there ๐Ÿ‘‹ just making sure I'm understanding correctly. The donate button you're referring to is one of our buy buttons?

hasty sparrow
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hold on

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It's a button on my web page with the following code,

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<script async
src="https://js.stripe.com/v3/buy-button.js">
</script>

<stripe-buy-button
buy-button-id="buy_btn_1Q8QGJC2YDJKrsH2RTh7gf8i"
publishable-key="pk_live_51Q4apnC2YDJKrsH2k7ajlvLrjEwiP9ahoqSjQ8LBd9afOGYO5oFIyBTHIFyfRyWDU18ZAxJlmtk7wMKNpPDiU5Kj00EEk6XTn7"

</stripe-buy-button>

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Using Wix

sturdy coral
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It looks like Apple Pay isn't being offered there because the Payment Link being used is saving the payment details for future usage. We're in the process of adapting to apple's new policies for that and have had to temporarily remove support for Apple Pay for this scenario.

hasty sparrow
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ouch! Any ETA?

sturdy coral
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No, not currently.

hasty sparrow
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workaround?

sturdy coral
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The only thing I'm aware of is to adjust the Payment Link so that the payment methods aren't setup for future usage.

hasty sparrow
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What do I need to change?

sturdy coral
hasty sparrow
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Got it, thanks. Any mailing list on fixes/releases I can get on to see when this is fixed?

sturdy coral
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Hm, not that I'm aware of. The only mailing list sign up that I'm aware of are our developer updates that you can subscribe to from the bottom of our docs pages:
https://docs.stripe.com/

hasty sparrow
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OK thanks. I see the option set to Yes in the payment methods Details section, but when I edit, I don't have an option to change it?

sturdy coral
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You're going through ...->Edit to edit the Payment Link? (not clicking on Manage beside the Payment Methods section)

hasty sparrow
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yes

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Advanced options show some of the options, but not that one

sturdy coral
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Oh, hm, yeah. It looks like it's missing when you're updating a Payment Link where the customer can choose what they pay, keeping you from changing what was provided when the Payment Link was created.

I'd suggest reporting that you can't toggle that setting through the dashboard to our Support team so it can be investigated further:
https://support.stripe.com/?contact=true

In the meantime creating a new Payment Link is likely the best path forward.

hasty sparrow
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OK, I'll give both a shot. Thanks!