#jayvir_api

1 messages · Page 1 of 1 (latest)

copper palmBOT
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elder plover
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lets consider my subcription payment failed because of some reason

payment fails then keep subcription as it is dot cancel automatic by stripe

manage failed retry ( 3 times)
retry after 3 days
retry after 6 days
retry after 9 days

example:

retry after 3 times:
lets consider 15 Dec payment failed
then retry on 18 Dec
then retry on 21 Dec
then retry on 24 Dec

molten trellis
#

👋 happy to help

elder plover
molten trellis
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my colleague has already answered your question earlier today

elder plover
#

not able to understand properly

molten trellis
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you can't change the retry configuration using the API

elder plover
molten trellis
#

yes

elder plover
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ok @molten trellis any other way ?
like custom logic we can add on webhook or kind of cron ?
i want to make sure it doesnt get deducted twice

molten trellis
#

no unfortunately that's not possible

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i want to make sure it doesnt get deducted twice
it won't if you're using our smart retries

#

you can actually use the invoice/pay functionality and this would be your API way to retry the payment but be aware that after a number with manual retries the invoice would be voided.

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that's why we don't really recommend it

copper palmBOT
elder plover
#

number with manual retries the invoice would be voided ?
what is number 5 times duration like 10 -15 days ?

slim crescent
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number with manual retries the invoice would be voided ?
I don't understand this sentence, sorry.
what is number 5 times duration like 10 -15 days ?
I'm not sure what you're referring to here.

elder plover
#

example:

retry after 3 times:
lets consider 15 Dec payment failed
then retry on 18 Dec
then retry on 21 Dec
then retry on 24 Dec

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so i want retries with custom logic ?

slim crescent
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I think so, hard to understand exactly what you're looking for. You can build your own logic/cron jobs etc to initiate manual retries if the built-in solutions don't cover your use case