#afsar-it_api
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- afsar-it_api, 41 minutes ago, 14 messages
Hi @vapid narwhal
Hope you can see my above query, please let me know if you need any further clarifications
Hi, let me help you with this.
You can just change the trial_end to a later date: https://docs.stripe.com/api/subscriptions/update#update_subscription-trial_end
what are the impact on charges, when i change the trial end
I,m not offering a free trial. I dont want to overcharge the customer
I,m not offering a free trial. I dont want to overcharge the customer
Could you please provide more details about this? You said you wanted to just extend the free trial?
We are offering a paid trial to the customer. 30 Days Subscription Payment is actually collected for our security purposes only to arrange delivery.
We want to extend the trial without any charges to the customer once the items are fully delivered. Or extend the billing cycle.
Condition is that we should not make any additoional charges to the customer
Right now when we try to change the billing cycle, it says trial period anchor date cannot be updated
What do you mean by "paid trial"? This is kind of a contradictory phrase.
We dont actually need a trial. We are using trial period only to extend the billing cycle. The billing anchor should be set only on successful delivery. But we need to collect payment in advance to arrange the delivery. We could achieve it only using trial period in strip.
If we subscription without trial period customer is getting invoiced again when we change the anchor date
I suggest this workaround:
You can create a one-off Invoice/PaymentIntent while saving the Payment Method for future usage.
Then, as soon as the goods are delivered, you create a Subscription with the saved Payment Method. At this point the customer doesn't need to do anything.
Yes this is a good idea
But the problem is most of the cards are 3d secure credit cards, hence we understand that customer has to take an action during delivery on the app to create subscription, which may be inconvenient
if we are wrong in understanding this process, please correct us on the same
Or How can we create a subscription automatically once the goods are delivered.
If the card was set up/saved for future usage correctly, it will normally not require 3DS. This is the whole point of SetupIntents and setup_future_usage. In exceptional cases, bank might still require it, but then you can just ask the customer for another card.
Thanks a bunch @vapid narwhal
We will try the option
If you could let us know trial period extention possibilites also we will try both options
Sure, just update the Subscription and pass a new trial_end timestamp
when we pass the trial end parameter it says trial period anchor date cannot be updated
Got an example of the failing request?
I dont have a sreenshot now, how ever i will try these options and getback to you