#jjs-mom_api
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Which SDK are you using? stripe-android or stripe_flutter?
stripe_flutter
Hi @frosty spindle you need to get Google's approval to use Google Pay in production. Follow this guide to request production access with Google https://docs.stripe.com/google-pay?platform=android#going-live
Ah thanks! Quick clarification, right now we're just using card payments and not any other methods, unless it's a requirement to use Google Pay for Play Store (?) If so I apologize for missing that!
Yes you are right, it's a requriement for Google Pay. You don't need Google's approval for using other payment methods.
I meant is it a requirement to integrate Google Pay on top of credit card payments to release an app to the Google Play Store, since right now we have just credit card as a payment method for the Apple App Store
I don't think there's such requirements to my best of knowledge, but I'll recommend you to have your compliance team to review Google Play's policy to confirm.
Just curious, since if the issue isn't with Google Pay there's possibly something wrong with our integration of card payments, but since we can't reproduce on local builds we haven't been able to trace the exact issue
Also love your profile pic
As I explained before, you need to get google's approval in order to use Google pay in production, so I'd suggest you to follow Google's instructions to get production access for your app.
Right, I was asking if Google Pay is a necessary payment method, if not, then getting approval from Google for Google Pay isn't the solution. Right now we are not using Google Pay, we're using card payments as I said earlier
Ah, sorry I misunderstand the question.
I thought it's about why Google Pay isn't working in production. It's a very common question that I receive from users everyday.
Does calling presentPaymentSheet throws any exception in your production app?
Do you have any logs from your prod app?
No worries, the issue is regular credit card payments and Play Store, I know the words are kinda similar haha
Let me confirm with our back end team about any exceptions. The logs in the production app are all 200 for payment intent, which seems odd
You should check exceptions at your flutter app
https://pub.dev/documentation/flutter_stripe/latest/flutter_stripe/Stripe/presentPaymentSheet.html Here's the API reference, presentPaymentSheet would throw an exception in case of a failure, and that exception would help you understand why the PaymentSheet isn't launched successfully.
API docs for the presentPaymentSheet method from the Stripe class, for the Dart programming language.