#david-chong_unexpected

1 messages ¡ Page 1 of 1 (latest)

river ravenBOT
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arctic bluff
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Hello! To clarify, are you asking about viewing this information in the Dashboard or fetching it using the API?

feral coyote
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Both actually

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here is the screenshot

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Normally, it should look like this

arctic bluff
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Not sure I understand... as shown in your screenshot there are no Charges for that Payout, so it's expected that there would be no transactions listed... there's nothing to list for that one.

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The only think in that Payout are Refunds and Transfers, neither of which are listed under Transfers.

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Unless the Transaction you're refunding is in there as well, I mean.

feral coyote
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Correct, no charges. But it should have list of transaction still. You can look my second screenshot, it contain refund and it shows on list of transactions

arctic bluff
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At least, that's how I understand it works. We're honestly not that well versed in how the Dashboard works here. For Dashboard questions you should reach out to Stripe support: https://support.stripe.com/contact/email

feral coyote
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I mean technically, when you are using automatic payout, you will see list of transactions

arctic bluff
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Yeah, but there are no transactions associated with that one.

feral coyote
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This is response from balance_transaction API

feral coyote
arctic bluff
feral coyote
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{
"object": "list",
"data": [
{
"id": "txn_1QGwoKCX8w2O5zwyWmklJSX9",
"object": "balance_transaction",
"amount": 200000,
"available_on": 1730678400,
"created": 1730613436,
"currency": "usd",
"description": "STRIPE PAYOUT",
"exchange_rate": null,
"fee": 0,
"fee_details": [],
"net": 200000,
"reporting_category": "payout",
"source": {
"id": "po_1QGwoICX8w2O5zwyaezQwB1C",
"object": "payout",
"amount": -200000,
"application_fee": null,
"application_fee_amount": null,
"arrival_date": 1730937600,
"automatic": true,
"balance_transaction": "txn_1QGwoKCX8w2O5zwyWmklJSX9",
"created": 1730613436,
"currency": "usd",
"description": "STRIPE PAYOUT",
"destination": "ba_1PxSl8CX8w2O5zwyDA7ITOXy",
"failure_balance_transaction": null,
"failure_code": null,
"failure_message": null,
"livemode": true,
"metadata": {},
"method": "standard",
"original_payout": null,
"reconciliation_status": "completed",
"reversed_by": null,
"source_type": "card",
"statement_descriptor": null,
"status": "paid",
"trace_id": {
"status": "supported",
"value": "091000018827152"
},
"type": "bank_account"
},
"status": "available",
"type": "payout"
}
],
"has_more": false,
"url": "/v1/balance_transactions"
}

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Ehmm seems linked to another payout?

arctic bluff
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Since you're looking for the refund info.

feral coyote
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Shows empty result

arctic bluff
feral coyote
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Ok

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Thank you for your help