#skp96_unexpected

1 messages ยท Page 1 of 1 (latest)

proper barnBOT
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native trellisBOT
surreal walrus
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Hi ๐Ÿ‘‹ I'm not sure offhand, we typically aren't too familiar with debugging the livemode flows for specific banks and this may need to go to our support team.

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But first, can you share a link to a site where I can see this behavior?

toxic merlin
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Hi running into same issue for micro deposits. User can't input their account nor routing number

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Can I send you a screensharing?

surreal walrus
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I'd prefer the site, so I can see if I get focus, to help determine whether it's consistent or specific to their browser/device.

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This is also a public forum so please don't share a screen recording if it has your customers actual credentials in it.

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And to make sure, you aren't using a webview in your flow to load these page?

toxic merlin
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Unfortunately, it won't be so easy to get you access since it is a subscription based site. We're also smoke testing and discovered this.

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We've used safari and chrome same behavior