#pallsmenis_api
supple axleBOT
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rigid rampart
they are seeing these invoices in the billing dashboard as overdue and we do not want this to happen
Which UI is this?
rigid rampart
Ah, so the customer portal
rigid rampart
Where specifically does it say 'overdue'?
vast shoal
rigid rampart
Ah, ok. AFAIK that isn't configurable – it's just a list of 'open' invoices for that customer. Let me confirm
rigid rampart
Outstanding !== overdue, but I digress 🙂
vast shoal
yea I figured that, but I'm wondering if we set the due date on the invoices far in the future if this won't show
we are currently setting due date to null
and im wondering what that actually does
rigid rampart
Yeah to be clear this is not related to a due date at all. It just lists open invoices. You can turn this off if you prefer: https://docs.stripe.com/api/customer_portal/configurations/create#create_portal_configuration-features-invoice_history
vast shoal
oh okay
rigid rampart
I think that'll remove that, try and let me know
vast shoal
gotcha okay thanks
supple axleBOT
vast shoal
that did not hide it unfortunately
peak sage
Disabling the invoice history feature still shows the open invoice, you mean?
vast shoal
correct
{
"id": "bpc_1QKLehGuMEaNSjGR4Z2xaI2s",
"object": "billing_portal.configuration",
"active": true,
"application": null,
"business_profile": {
"headline": null,
"privacy_policy_url": null,
"terms_of_service_url": null
},
"created": 1731423923,
"default_return_url": null,
"features": {
"customer_update": {
"allowed_updates": [
"email",
"tax_id"
],
"enabled": true
},
"invoice_history": {
"enabled": false
},
"payment_method_update": {
"enabled": false
},
"subscription_cancel": {
"cancellation_reason": {
"enabled": false,
"options": [
"too_expensive",
"missing_features",
"switched_service",
"unused",
"other"
]
},
"enabled": false,
"mode": "at_period_end",
"proration_behavior": "none"
},
"subscription_pause": {
"enabled": false
},
"subscription_update": {
"default_allowed_updates": [],
"enabled": false,
"proration_behavior": "none",
"schedule_at_period_end": {
"conditions": []
}
}
},
"is_default": false,
"livemode": false,
"login_page": {
"enabled": false,
"url": null
},
"metadata": {},
"updated": 1731423923
}%
im looking at a connected accounts customer portal, do I have you use a specific key for that account? I made that request with the key for the master account
I don't think there is a key per account actually
peak sage
im looking at a connected accounts customer portal, do I have you use a specific key for that account? I made that request with the key for the master account
What does this mean? How are you creating portal sessions, ultimately?
vast shoal
the portal I'm looking at is for a specific connected account, each of our customers has their own connected account and we include a link in our application for customers to go to their portal page. I'm not sure how its created techincally but I can figure it out if thats what I need to do
public async startCustomerPortalSession(): Promise<void> {
if (stripeModule.isLoadingCustomerPortalSession) {
return;
}
stripeModule.loadingCustomerPortalSession();
try {
const accountId: number = this.accountDesignInfo.accountId;
const guardianId: number = (this.userDetail as { id: number }).id;
const returnUrl: string = encodeURIComponent(window.location.href);
const params: CustomerPortalSessionParams = {
guardianId: guardianId,
accountId: accountId,
returnUrl: returnUrl
};
const stripeResponse = await stripeModule.createCustomerPortalSession(params);
if (stripeResponse) {
stripeModule.resetCustomerPortalSession();
window.location.assign(stripeResponse);
}
else {
console.error('Invalid stripe response or missing URL');
}
}
catch (error) {
stripeModule.resetCustomerPortalSession();
console.error('Failed to create customer portal session:', error);
}
}
}
this is how we create it, via a link in our web application
using the stripe javascript module
oh its calling an API one sec
peak sage
the portal I'm looking at is for a specific connected account, each of our customers has their own connected account and we include a link in our application for customers to go to their portal page
connected accounts and customers are different things. Are you using those terms casually referring to your system, or in the context of Stripe Connect?
vast shoal
right, I mean our customers (not stripe) have connected accounts in stripe
but I see whats going on now
we are creating this on the fly with this config in the API
peak sage
Yes, you appears to be creating portal sessions, so you can share an example request ID from one of these and I can take a look at the config that got used.
Yes, i suspected you might not have updated the config in the place it was used
vast shoal
okay QQ: we are pulling the configuration for the portal like this:
const customerPortalConfig = await this.stripeService.stripe.billingPortal.configurations.list(
{},
{
stripeAccount: account.id
}
)
the stripe account would be the connected account
but im not sure how to change that
BTW I hardcoded the configuration just to test and disabling invoice history does indeed hide it
I just have to figure out how to change the connected accounts portal configuration now
I see we are creating it via the API, so I can fix it for new ones but I need to chang existing ones
peak sage
If necessary, those can also be updated to change the features: https://docs.stripe.com/api/customer_portal/configurations/update
Or you can create a new one for this flow through your paltform
Ok, if you created these initially, then you can /update them too