sawyer_api

[tepid urchin]

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[midnight ermine]

Yeah the issue here is that you're creating the portal on the connected account I'd guess? So your Dashboard settings are irrelevant

[strange vigil]

yea but i cant find where to activate it for my stripe connect account. And i don't know how to activate it by default. How can i make them relevant?

and no i m trying to use the email from the customer email, and still dont get anything, when i m trying with interface

[midnight ermine]

The error is because you're not passing the configuration parameter when you create the session: https://docs.stripe.com/api/customer_portal/sessions/create?lang=curl#create_portal_session-configuration

Without that parameter, the portal will attempt to use a 'default' config which is configured in the Dashboard (as per the error). If they haven't set that up, then yes it will error. I agree it's confusing

Your best path forward is to create a portal config on each connected account, and then use that when you create the session: https://docs.stripe.com/api/customer_portal/configurations/create?lang=curl

[strange vigil]

ah okay so what i m missing is a config a connected account, and then i will be able to create a customer portal for every customer ?