#arpit-gupta_code
shrewd joltBOT
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cyan girder
It looks like iDEAL should support subscriptions. Can you show me the exact code that you are running where ideal doesn't show up as an option? https://docs.stripe.com/payments/payment-methods/payment-method-support#bank-redirects-product-support
open totem
Sure. Give me some time.
shrewd joltBOT
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async function configureStripe() {
await loadStripeSDK()
if (!stripeSDK.value) {
return
}
const options = prepareStripePaymentElementOptions()
await createPaymentElement(options)
}
async function loadStripeSDK() {
const { publishableKey, accountId } = props
const stripe = await loadStripe(publishableKey, {
stripeAccount: accountId || undefined,
})
if (!stripe) {
setCardError(MESSAGES.STRIPE_SDK_LOAD_ERROR)
return
}
stripeSDK.value = stripe
return stripe
}
function prepareStripePaymentElementOptions() {
const {
mode,
currency,
paymentMethodConfiguration,
paymentMethodOptions,
enableBNPL,
paymentMethodTypes,
} = props.stripeOptions
const paymentMethodTypesOrConfiguration = paymentMethodConfiguration
? { payment_method_configuration: paymentMethodConfiguration }
: { payment_method_types: paymentMethodTypes }
let { amount } = props.stripeOptions
let captureMethod = 'automatic'
if (
amount === 0 &&
mode !== StripePaymentMode.SETUP &&
mode !== StripePaymentMode.SUBSCRIPTION
) {
captureMethod = 'manual'
amount = 1
if (props.stripeMinimumChargeAmount)
amount = props.stripeMinimumChargeAmount[currency?.toUpperCase()] || 1
}
// https://stripe.com/docs/payments/accept-a-payment-deferred?platform=web&type=payment#additional-options
const options: any = {
mode,
amount: amountInSmallestCurrency(amount, currency),
currency: currency,
captureMethod,
...paymentMethodTypesOrConfiguration,
payment_method_options: paymentMethodOptions,
}
return options
}```Here mode is passed as subscription when recurring product is selected and it does not load ideal when recurring product is selected.
cyan girder
Is the currency EUR? From our iDEAL page, it looks like we only support iDEAL for EUR payments at the moment. Otherwise can you send me your account ID? (acct_1234) Given that code, there should be a way for me to look up specifically why iDEAL isn't showing as an option for these payments
open totem
yes
shrewd joltBOT
open totem
account id: acct_1PcpMhB9ZMu7qZKZ
icy path
Hi, stepping in and catching up here
open totem
sure
cyan girder
Is that the account that you are testing this flow on? And are you testing as this account or is it a connect scenario? I am not seeing the logs I would expect given that setup.
open totem
okay let me try with this account right away
cyan girder
One other thing that might be helpful for you is that we have a tool for this in the dashboard. You can input info on the payment you are trying to make and we show explanations of why a certain payment method is or is not included. Testing just now shows that iDEAL should be available in my dashboard, but there may be something more informative if you look
https://dashboard.stripe.com/test/settings/payment_methods/review
open totem
Just now I tried with the recurring product but ideal is not loading. Here is the checkout link. You can try with the second product and notice ideal never loads. Link: https://staging.gohighlevel.com/v2/preview/mQIKRpbTAkBjcePpRqhT
cyan girder
Thank you! I have what I need from that, will get back to you shortly
open totem
Sure.
cyan girder
Ah, so invoices have their own set of settings for which payment methods are available. It looks like the payment method config for invoices on your connected account doesn't have iDEAL enabled. Once it is enabled it should start showing up for you https://dashboard.stripe.com/test/settings/payment_methods?config_id=pmc_1Q8etZB9ZMu7qZKZ0RbX0hsE
open totem
But this is not an invoice right?
icy path
Not directly, however, subscription uses invoices under the hood so that setting is used for subscription payments.
open totem
Just to be clear we use LeadConnector Default config here. Ref: https://dashboard.stripe.com/test/settings/payment_methods?config_id=pmc_1NmMhkFpU9DlKp7RgZ7u8QDn
And here ideal is enabled
icy path
There are differences in one time payment, and Billing payment method configurations.
I recommend that you enable ideal here: https://dashboard.stripe.com/test/settings/payment_methods?config_id=pmc_1Q8etZB9ZMu7qZKZ0RbX0hsE and it's likely to solve the issue.
open totem
But then how sepa direct debit is showing on checkout for subscriptions although it is not enabled here where you are mentioning.
It is enabled in the LeadConnecter default config.
not in the PMC which you have sent for Billing
Any answer to the above question regarding sepa debit?
Anyone there?
icy path
Can you share the specific instance where you saw Sepa Debit while it was disabled while using Billing?
open totem
icy path
Also, I'm helping other folks on this channel at the same time so it takes a bit to circle back here. Thank you for your patience.
open totem
Ohhk got it.
Here is the proof of sepa debit showing for recurring products
but not ideal
icy path
Taking a look
open totem
ok
icy path
I'm asking my teammate to confirm here, hang tight
shrewd joltBOT
brittle comet
Hi 👋
My colleagues have been spending a lot of time digging on this and we have not come to a clear conclusion yet. We will be raising this issue internally to try to get to the bottom of it but, for you, I recommend you write in to Support https://support.stripe.com/contact so you can be kept informed of our progress.
open totem
Any uodate here?
brittle comet
Just what I shared above