davis_code

[cloud geode]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1305598991181807757

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[deft storm]

👋 Hey @eternal plank ! I admint I don;'t really understand the summary you mentioned. TaxRates are about taxes but you mentioned this is about your own fees so I'm quite confused sorry

[eternal plank]

Hi @deft storm , sorry for my confusing explanation, I try do explain it better

[deft storm]

No worries at all, looks like a complex set up.
Can you give an example payment with the amount, who pays what and what the TaxRates are for?

[eternal plank]

We have implemented TaxRates as in the pictures.

Basically, we have a seller, which is a Connected Account (a user who sells his items), and a buyer, another user who wants to buy the item from the first user.

[deft storm]

Perfect, what is ShieldX?

[eternal plank]

The result we want, is something like the image of the checkout, we want to charge a service fee (this is why we use TaxRates), for the service of the platform

ShieldX is the personal fee that we want to include in the transaction

[deft storm]

Yeah it doesn't make any sense unfortunately. I'm sorry but you are really abusing our API here to represent your fees when this is specifically about tax and tax liability.
I can see how you made it work but this is definitely not something we want anyone doing 😅

[eternal plank]

I don't understand the problem 😅
We want to add this tax for cover the Stripe fees from the user and add addictional fees

[deft storm]

This is about tax like VAT in Europe, GST in Canada. This isn't about your own platform fees. This is just not okay

[eternal plank]

Is it not possible to add fees on our service? Because I already saw differente commerce or marketplace that do the same thing

[eternal plank]

okay, but there are alternative ways to collect fees right?

[deft storm]

I'm sorry I really don't get why you are mixing up tax amounts and your fees?
You can charge someone $100 or $103 or $110, but you can't abuse tax to show your fee breakdown unfortunately

[eternal plank]

using your stripe service, we in turn offer our own service, and we have to earn something from the service we offer, to cover our costs and make a profit.

Every commerce platform or marketplace charges fees on purchases to users, to support the service, is it possible that nothing like this exists on stripe?

I saw a couple of examples, maybe it's me explaining myself wrong 😅

[deft storm]

You can take your fees. You can't use TaxRates to visually show your fee on the page, that's all

[eternal plank]

I do not want to use taxes to add additional costs, we are simply exploring what solutions there are to charge users.

I definitely don't want to use vat or other taxes to add our own ahahah

Maybe I'm really explaining myself wrong, and that's why we want to personalise the name, to make it clear that they are service taxes and not something else

[eternal plank]

Okay then I was looking at TaxRates the wrong way, searching I saw that it was the most used way to apply customised fees.

So what are the best ways to apply our fees according to our case, because I am struggling to understand how to apply them

[deft storm]

We don't really have a "breakdown" of fees. If the product is $100 USD and your fee is 10% then you charge $110, that's really it.

[eternal plank]

Okay but how can I apply these fees during the configuration of the checkout session?

Also, is it possible to apply them to the total, including shipping costs?

[near basin]

Basically you will want to specify another item in the Checkout Session that represents the fee. So here you could make a product named "ShieldX (10%)" and then create an item and pass in an amount for it that is 10% of whatever that 10% fee aplies to
https://docs.stripe.com/api/checkout/sessions/create#create_checkout_session-line_items-price_data

So here you would create a session with one $100 item and then calculate that the ShieldX fee item would be $10 and add an item for that as well

[eternal plank]

but the only way to add fees is by adding another item?
Is it not possible to keep them separate like shipping or tax?

[near basin]

Correct, unfortunately we don't have a way to do that in Checkout at the moment

[eternal plank]

Okay then, I was just looking for a practical solution that offered stripe directly
alright anyway thanks for the support

[near basin]

Yep, I do definitely see how that could be useful, will file feedback about that. Let us know if you run in to anything else!