#gary_code
1 messages ¡ Page 1 of 1 (latest)
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- gary_code, 3 days ago, 13 messages
This is the full response to stripe.confirmPayment(...):
"type": "invalid_request_error",
"message": "Payment details were collected through Stripe Elements using automatic payment methods and cannot be confirmed through the API configured with payment_method_types.",
"payment_intent": {
"id": "...",
"object": "payment_intent",
"allowed_source_types": [
"card"
],
"amount": 1150,
"amount_details": {
"tip": {}
},
"automatic_payment_methods": null,
"canceled_at": null,
"cancellation_reason": null,
"capture_method": "automatic",
"client_secret": "...",
"confirmation_method": "automatic",
"created": 1731337922,
"currency": "gbp",
"description": null,
"last_payment_error": null,
"livemode": false,
"next_action": null,
"next_source_action": null,
"payment_method": null,
"payment_method_configuration_details": null,
"payment_method_types": [
"card"
],
"processing": null,
"receipt_email": null,
"setup_future_usage": null,
"shipping": null,
"source": null,
"status": "requires_source"
},
"request_log_url": "...",
"shouldRetry": false
}```
Hi, that error happens when there is a match between the payment method types from the Payment Intent creation and the Stripe Element. Can you share the request id where you see this error so I can further inspect this? What thirp party are you using? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request . We won't be able to help with most third party questions as most are not controlled by Stripe. However, I'm happy to look to see if I can make a recommendation.
Hey @keen nimbus , the request id is req_ZsTrvAkzEiUFL5. The payment intent is being created by a service called Future Ticketing
Ah, that integration. request was made by your Platform account. You would want to talk to them as the request to create the Payment Intent, https://dashboard.stripe.com/test/logs/req_PvCBIi4oEzXCff shows that they passed card payment methods only.