#jasper-van-riet_api

1 messages · Page 1 of 1 (latest)

frosty pollenBOT
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vestal spade
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hi there!

frosty pollenBOT
teal agate
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👋 happy to help

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as per this doc https://support.stripe.com/questions/make-required-changes-to-your-ideal-api-integration#:~:text=No action is required for Stripe users on Checkout%2C Payment Links%2C Payment Element and Hosted Invoices%2C since Stripe has already migrated these to comply with the new iDEAL regulations.

Make required changes to your iDEAL API integration : Stripe: Help ...

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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you don't need to do anything to comply if you're already using Stripe Elements

torn slate
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Yes, this is part of what we're confused by. We do have a direct API integration. We use webhooks to update our internal systems, etc.

teal agate
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that's not a direct API integration

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for a new customer

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that's what we refer to as direct API integration

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which means you're collecting the bank information of your customer without using hosted pages or Payment Element

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and on the creation and confirmation of the SetupIntent

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as well

torn slate
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Okay, thank you. That seems to match what I'm seeing, we are using the resulting payment intent, we are not confirming them. Two follow-ups. We want to be sure because we have a lot of people going on holiday soon.

  • We can still rely on the bank value in the resulting payment intent in the webhook, correct?
  • When can we expect the Stripe Elements to update to the way without bank integration?
teal agate
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We can still rely on the bank value in the resulting payment intent in the webhook, correct?
yes correct, and you can use it for future PaymentIntents (for off-session confirmation)

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When can we expect the Stripe Elements to update to the way without bank integration?
it should have already been the case since July 2024

torn slate
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We are still seeing the selector on our pages, any ideas on that?

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    <script src="https://js.stripe.com/v3/"></script>
teal agate
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as part of the new iDEAL 2.0 experience, customers will choose their bank on the new iDEAL hosted bank selection page.
this is the expected behavior

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which matches what you're seeing

torn slate
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That's not correct. This is our hosted page. The bank selector should be on the ideal hosted page

teal agate
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oh sorry you're right

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would you mind sharing a PaymentIntent ID and the code you're using in the frontend?

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or if you can share a website where we could troubleshoot the integration in test mode that would also help

torn slate
teal agate
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I need to check whether this is only related to the iDeal Element,

frosty pollenBOT
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teal agate
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please use this link to create a case, this would help us investigate asynchronously and get back to you

teal agate
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@torn slate did you create the case?

frosty pollenBOT
torn slate
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Thank you, done (was out for lunch)