kenny_unexpected

[hexed depot]

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[quick falcon]

Did you create the account in test mode or live mode?

[prisma stag]

In test mode

RequestId: req_HgH8okHpEzH5Vt

Account Id : acct_1QIjGI4R9oYvkKCe

[quick falcon]

https://dashboard.stripe.com/test/connect/accounts/acct_1QIjGI4R9oYvkKCe/activity?backTo=list.{}

Can you open this? If you can't that it mans you don't have permission to view connected account

You should ask your admin to give you access

[prisma stag]

We are able to open this link

but why we did not see on the list Connect account, and could not search this one?

[quick falcon]

Newly created resources may not be searchable immediately

[prisma stag]

Any update on your system? It worked fine before

[quick falcon]

I tried search on your Dashboard and it returned a match for acct_1QIjGI4R9oYvkKCe

[prisma stag]

Opps

Let me check

It's on the list now, so strange!!!!

Don't know what is the reason!

[prisma stag]

My teammate reprt new account: acct_1QIm4e4P4ecABt2C

He created new one about 1 hour ago, but not show on the list and could not search as well

[hazy sphinx]

hi! I'm taking over this thread.

I just tested on my end, and I do see your connected account from your platform dashboard.

[prisma stag]

I don't know why it took too long time before showing on the dashboar

Do you have any idea on this?