dhcx_pans-error

[ornate inlet]

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[hot anchor]

Hi there!

[torpid cedar]

Hello! Have you followed the instructions in the error message?

[hot anchor]

Yes, I went to the settings page but the toggle to handle the data is disabled.

[torpid cedar]

Did you read and follow the instructions on this page though? https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis

[hot anchor]

Ah, I think I missed one of the lines in it

For requests to enable raw credit card data APIs, how can I make sure that BookingPress Pro is PCI compliant? They have a Stripe add-on that's specifically set up to connect with your services. Can I simply name them as they plugin and processor for the cards?

Or do I need to get under the hood in some fashion to get more information?

[torpid cedar]

Yes, you should mention the plugin you're using when you contact support so they have all the details.

[hot anchor]

Got it. And what's the typical turnaround time on these requests?

[torpid cedar]

I'm not sure, honestly. This isn't Stripe support, and I'm not sure what their current timelines look like.

[hot anchor]

True enough

Is there any kind of contact information I can grab then, so I can try to follow up once I complete the question sheet and submit it?

Or do I just kinda toss my documents at them and hope?

[torpid cedar]

You should receive a confirmation email after submitting. You can then reply to that with additional details if needed.

[hot anchor]

Gotcha. Thank you very much!

If I have questions about the forms, do you have any resources that I should check out?

[torpid cedar]

You can ask Stripe support for any help you might need.

[hot anchor]

Got it. Alrighty, guess I'll have to try to take it from here.

Thank you for your time.

[torpid cedar]

Happy to help!