#tymm_unexpected
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subscription expected to be returned by api : sub_1QI5t1LouXJU4FDJUiYIa5KI
hi there, can you share the request id [0]? it'd look like req_xxx
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req_lK22y75yJowI0h
hrm, that subscription has a test clock, this explanation needs to be updated to be more relevant to the Search API, but I think this is the reason. Maybe try searching for a subscription that doesn't use a test clock and see if you get a result back
funny thing is that this request req_FVYF0W6v4nOeeP
gives me what i want. it's the same query, has testclock, just on another product and customer
the only difference that i can think of is that the subscription that didnt work had a trial period
ah yeah! I missed that, so your two requests, one is also querying for the status, and one doesn't
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if it has a trial, it should be trialing
no... what i meant was it had a trial... it is now at "active" when i queried it
sub_1QI5t1LouXJU4FDJUiYIa5KI
how long ago was it when you say it had a trial? I want to highlight that the Search API is expected to have a little delay
basically i created the subscription > it starts with a trial period of 14 days > i fast forwarded test clock to after 14th day > it is now at "Active" > call the search api
just did another seach api call, im still getting an empty list
that was for a subscription that i made "active" atleast an hour ago
the new request : req_y55cxs8gsWUnDw
okay, can you write in via email here - asking why req_y55cxs8gsWUnDw doesn't return a result, but req_FVYF0W6v4nOeeP does return a result. We'll look into it and get back to you
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