#raimund_payout-balance

1 messages ¡ Page 1 of 1 (latest)

sharp ridgeBOT
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golden egret
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raimund_payout-balance

pallid saddle
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Sorry, that's not quite what I'm asking.

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Normally, users trigger payouts through our platform. When we receive the respective webhooks, we can link them to the payouts that we initiated ourselves.
However, this one was triggered inside Stripe directly. How are we supposed to know which account it links to?

golden egret
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What does that mean "this one was triggered inside Stripe directly"?

pallid saddle
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Probably through your UI rather than an API call like we usually do.

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We've got this occasionally. It's typically due to user errors on our end.

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We then help the users by triggering a payout directly in the Stripe UI. We also do receive the balance updates at some point, but the payout events themselves still trigger 404 errors.

golden egret
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Okay so someone is manually saying "Please create a Payout for $100" in the Dashboard. And you want to know "what is bundled in that Payout" is that correct?
If so: that's just impossible. We don't know what's bundled. They had a balance and sent a portion of the funds manually. They don't tell us "payout the payment 1 2 and 3 and the refund 7 and 9" they just give us an amount. So it's impossible to reconcile what funds this maps to

pallid saddle
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No, I want to know who did it.

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The event only contains the destination ID (bank account/card). But it doesn't tell me which connect account it is.

golden egret
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Ah gotcha, sorry, definitely misunderstood this completely

pallid saddle
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No worries, I probably didn't explain it too well.

golden egret
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So the Event you shared is a payout.updated Event. This happens automatically, it's not triggered by anyone doing something by hand.

But you are not asking who did this and instead you are asking what connected account acct_1234 is associated with that Event/Payout I am receiving? right?

In that case, this works the same for all Events. The Event has the account property https://docs.stripe.com/api/events/object#event_object-account when it is sent to a Connect WebhookEndpoint. So if you look at that Event when you receive it, it will have account: 'acct_12345'
Does that make sense?

pallid saddle
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I'm looking at the event in the logs, and it doesn't seem to hace that attribute.

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{
"object": {
"id": "po_1QFV0pPZ7QvwDa3JRHF5V0jq",
"object": "payout",
"amount": 2500,
"application_fee": null,
"application_fee_amount": null,
"arrival_date": 1730332800,
"automatic": true,
"balance_transaction": "txn_1QFV0vPZ7QvwDa3JNZF8F1B6",
"created": 1730268251,
"currency": "usd",
"description": "STRIPE PAYOUT",
"destination": "ba_1P81xdPZ7QvwDa3JoAqpcoNj",
"failure_balance_transaction": null,
"failure_code": null,
"failure_message": null,
"livemode": true,
"metadata": {},
"method": "standard",
"original_payout": null,
"reconciliation_status": "completed",
"reversed_by": null,
"source_type": "card",
"statement_descriptor": "Notch Sports LLC",
"status": "paid",
"trace_id": {
"status": "supported",
"value": "111000029740414"
},
"type": "bank_account"
},
"previous_attributes": {
"trace_id": {
"status": "pending",
"value": null
}
}
}

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The ID for the corresponding created event is evt_1QFV5mPZ7QvwDa3JSEfwpcJl. I don't see any account attribute in there either.

golden egret
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I'm looking at the event in the logs
what does that mean? What logs? Where are you looking exactly?

pallid saddle
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The Webhooks view in the Stripe developer console.

golden egret
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Okay that just shows you the internal of the Event itself inside data so that just doesn't work. Look at the real Event you receive on your WebhookEndpoint in your code and it will be there