#adrianvalenz_best-practices

1 messages ¡ Page 1 of 1 (latest)

analog pawnBOT
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severe basin
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Hello! For Standard accounts you need to use a real email address.

flint lotus
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Hello! I see.

severe basin
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What specificially are you trying to test?

flint lotus
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I'm trying to find the best way to record a demo of the onboarding process for non-technical users

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I don't want my data on the screen while recording. I'm not the best at editing video either...

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This is kind of a request from the client because the Stripe onboarding for Standard accounts can be overwhelming. We have already had 3 potential customers not complete the process because it was too much.

severe basin
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Can you create a temporary/throwaway email account for this?

flint lotus
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I suppose. I tried that, but the process also requires an sms verification code. It still shows the last 4 numbers of phone number.

severe basin
flint lotus
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I'll try it. You're saying that works for Standard as well?

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What about the screen that has me enter a customer support number?

severe basin
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It should work for a test mode Standard account, yeah.

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I think all zeros will work for the customer support number in test mode as well.

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Although I'm not as certain about that one.

flint lotus
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If it does I think that will help me make a decent demo.

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One more question. I am trying to prefill as much data and look for ways to reduce the screens the customer has to go through. I'm not sure if it works the same for Standard as it does for Espress.

severe basin
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Generally it does, yeah. The more info you provide when you create the account in the API the better.

flint lotus
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But the Climate donation screen and services type screen. Are there way to omit those or prefill those? Maybe passing currently_due?

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I'm inspecting the object and I don't see much difference between them. Maybe I don't understand how that works?

severe basin
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I don't think you can do anything about the Climate part. For the services type, what exactly do you mean there?

flint lotus
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It asks about "digital goods", "physical goods" and somethign else.

severe basin
flint lotus
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I am passing/specifying the mcc, but I will give it another read or look to see if another mcc better suits this use case

severe basin
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You may need other things inside business_profile as well, like product_description and whatnot.

flint lotus
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I have that and quite a bit of keys filled out under business profile. That section isn't too much of a deal. I just want to record a decent flow for the users while keeping my data safe.

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Thank you!

severe basin
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Happy to help, good luck with your demo!

flint lotus
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Thank you again!