#serdar4003_best-practices

1 messages · Page 1 of 1 (latest)

velvet summitBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1303743609102663730

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

buoyant patrolBOT
nimble coral
#

Hi, are you trying to attain funds from your connected Accounts?

#

What are you trying to do exactly?

#

I'm unsure what you mean by 'Withdrawal of payment intents' or ' right of withdrawal'. Can you add more context here?

modest carbon
#

Of course, hello!

#

So in germany there is a law that you have 14 days after purchase to withdraw and get your money back

#

In our case it is for our digital product of stamps for dance classes, as long it is not used 1 time

#

So i need to figure out now, how i can implement the best way, that the customer get their money back .. question is are there best practise from your side how do it in combination with custom connected accounts and destination charges?

#

we are a platform for dance studios and every dance studio has a connected account

#

Hope you understand what i m ean

tacit wyvern
modest carbon
#

so i need to set

reverse_transfer: true,
refund_application_fee: true,

both to true

#

that my customer, who paid 20€ gets his 20€ back?

#

right?

tacit wyvern
#

The customer will get their money back regardless of whether you take the funds back from the Connected.

#

Whether you reverse the transfer and refund the application fee is for you to control whether you take the funds back from the Connected Account for the refund.

modest carbon
#

if a customer makes a refund, i want that our connected accounts give the whole amount of money back

#

so that we as platform do not pay for anything

#

so both then true right? 😄

tacit wyvern
#

Yup

#

But let us know if that doesn't do what you're hoping when you test that.

modest carbon
#

I think thats it .. we will show the customers as long as the stamp card is not used the button for 14 days ..

#

and if they use it or the 14 days pass, we will not show the refund button anymore

#

thank you!