jayamini_testing-async-pms | Stripe Developers | Page 1

teal sierraBOT Nov 6, 2024, 2:28 PM

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jayamini_webhooks, 25 minutes ago, 6 messages

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analog dagger Nov 6, 2024, 2:29 PM

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hi there!

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would it be wise to save the payment status pending in our db during the checkout.session.completed and then update it when checkout.session.async_payment_succeeded fires? In this scenario, should add a restriction during checkout to prevent users with a pending payment from purchasing the same product again?
yep, that seems like a good solution!

hushed oxide Nov 6, 2024, 2:30 PM

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thanks!

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can we use paymentIntents.cancel to allow users to cancel such pending payments? If so, what’s the best approach for updating the payment status on our side after a user cancels?

analog dagger Nov 6, 2024, 2:32 PM

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based on this doc: https://docs.stripe.com/payments/paymentintents/lifecycle

You can cancel a PaymentIntent in the processing state when the associated Payment Method is US Bank Account. However, it might fail due to a limited and varying cancellation time window.

hushed oxide Nov 6, 2024, 2:36 PM

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thanks will chack this!

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we had the same issue with subscriptions. is "Limit customers to one subscription" the best way to prevent multiple subscriptions while payments are processing?
https://docs.stripe.com/payments/checkout/limit-subscriptions

Limit customers to one subscription

Direct customers to manage their subscription when they already have one.

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is there a method like this to handle one time pending payments?

analog dagger Nov 6, 2024, 2:37 PM

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yes it should work, since Stripe would create an active subscription even when the payment is processing

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but I recommend testing this in testmode to make sure it works as you expect

hushed oxide Nov 6, 2024, 2:39 PM

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will check this
thanks you!

teal sierraBOT Nov 6, 2024, 2:42 PM

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hushed oxide Nov 6, 2024, 2:45 PM

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hi, can you give me pointers on how to test async payments on test mode

analog dagger Nov 6, 2024, 2:46 PM

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with Checkout Session?

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which payment method exactly would you like to test?

hushed oxide Nov 6, 2024, 2:47 PM

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yeah, all payment methods

last dagger Nov 6, 2024, 2:48 PM

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Hi there 👋 you'd use the test details provided in our docs, either on this page or within the docs for the specific payment methods you're interested in testing, to run a test payment:
https://docs.stripe.com/testing#non-card-payments

Test card numbers

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods and redirects.

finite swallow Nov 6, 2024, 2:52 PM

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hi, are these payment methods work async in test mode as well? since our problem originated from US bank accounts doing async verifications...

last dagger Nov 6, 2024, 2:55 PM

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Like this one we have listed that causes the payment to stay in a processing state indefinitely? Or is there something different you're hoping to test?

finite swallow Nov 6, 2024, 2:56 PM

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in our case this was US banks which were taking few days to process the payment...which was causing issues mentioned by @hushed oxide

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actually user said the funds have been dedudted from his bank

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and when we checked stripe...its saying the funds are in pending state

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currently i see 3 payments are in same state in stripe dashboard

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last dagger Nov 6, 2024, 3:03 PM

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What is the status on the Payment Intent object? We aren't too familiar with how the dashboard represents object states, we focus more on helping work with our API.

finite swallow Nov 6, 2024, 3:05 PM

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is it ok to share url to payment intent?

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workbench url

last dagger Nov 6, 2024, 3:06 PM

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Sharing the contents of the status field of the intent would likely be easier.

finite swallow Nov 6, 2024, 3:06 PM

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its pending

last dagger Nov 6, 2024, 3:07 PM

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I bet it's in a processing state, so our test Payment Method that causes payments to stay processing forever would let you replicate that scenario for testing.

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Can you share the ID of the intent? Since pending isn't a valid value for that field and I want to double check what you're seeing.
https://docs.stripe.com/api/payment_intents/object#payment_intent_object-status

finite swallow Nov 6, 2024, 3:08 PM

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sorry this is charge object

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https://dashboard.stripe.com/payments/pi_3QH6mwAKv6LsYLX22WP4wdeU

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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check here

last dagger Nov 6, 2024, 3:09 PM

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status: "processing",

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So is replicating an intent staying in a processing status what you're trying to test? If so, the test payment method I pointed to above would be my recommendation.

finite swallow Nov 6, 2024, 3:10 PM

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thanks will check it out

#jayamini_testing-async-pms