hitesh1995_error | Stripe Developers | Page 1

ripe laurelBOT Nov 5, 2024, 10:39 AM

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hitesh1995_code, 2 hours ago, 18 messages
hitesh1995_error, 23 hours ago, 39 messages
hitesh1995_api, 6 days ago, 11 messages

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bronze dust Nov 5, 2024, 10:42 AM

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The payment method you're trying to pay with (pm_1QHk0tG8Thp5LtcOe8gic7X7) exists on a different account to the account you're initialising the Payment Sheet with. I'd guess this is a Connect integration? If that is the case, you're likely not passing the stripeAccount param: https://docs.stripe.com/connect/direct-charges?platform=ios#integrate-payment-sheet

Create direct charges

Create charges directly on the connected account and collect fees.

magic dust Nov 5, 2024, 10:42 AM

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Hi @bronze dust

I am backend developer and working with Hitesh

Here is the rerefeence issue you can checkout.. We are doing exactly same thing which is described in this issue

https://github.com/stripe/stripe-ios/issues/4195

GitHub

ERROR An error occurred in PaymentSheet.There is a mismatch between...

Summary We are migrating from Basic Integration to new Payment Sheet, using iOS and backend with payment intents. We use Stripe connect where we save the payment methods on the main platform accoun...

bronze dust Nov 5, 2024, 10:44 AM

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I don't think that's relevant no, see the link I shared. Explains how to do direct charges with the iOS SDK which is what you're doing – where the payment method and payment exist on a connected account and you're using the API keys of the platform

magic dust Nov 5, 2024, 10:45 AM

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In this link it is describing that it is showing error in confirming intent.. We updated the version and that error is now fixed

But when we open payment sheet for the second time then we are getting error for no such payment method because of card list.. we are not using anything custom this error comes from the stripe SDK

bronze dust Nov 5, 2024, 10:46 AM

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acct_156QLzFbOwMhIcpi is the platform, you're using the API key from that account to initialise the Payment Sheet
pm_1QHk0tG8Thp5LtcOe8gic7X7 exists on acct_1JhBGBG8Thp5LtcO which is an account connected to acct_156QLzFbOwMhIcpi
That aligns with a direct charge Connect scenario, which the guide above explains how to do

magic dust Nov 5, 2024, 10:46 AM

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we are not using connect account while presenting payment sheet.. That's the case

bronze dust Nov 5, 2024, 10:47 AM

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Yes, exactly. And the pm_xxx object exists on the conncted account hence the error

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You can't just use the platform keys and access objects on the connected account, you also need to pass the Stripe-Account header. See: https://docs.stripe.com/connect/authentication

Making API calls for connected accounts

Learn how to add the right information to your API calls so you can make calls for your connected accounts.

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Right now your integration is looking for that pm_xxx ID on acct_156QLzFbOwMhIcpi, and it doesn't exist

magic dust Nov 5, 2024, 10:49 AM

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But how we get that pm_xxx ? while presenting payment sheet ?

bronze dust Nov 5, 2024, 10:49 AM

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bronze dust The payment method you're trying to pay with (`pm_1QHk0tG8Thp5LtcOe8gic7X7`) exi...

I already showed you how

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Read the guide, it explains how

magic dust Nov 5, 2024, 10:53 AM

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Could you please listen again.. You are not reading my messages you are only looking into the error message

as i said.. in IOS sdk when we are trying to show UI of stripe where user can choose or add new payment method.. It is throwing error for no such payment method.. What i mean is the user didn't choose the card as the UI does't load

So ios sdk it self retrieving payment method which does not exist in platform account

It is the SDK which is creating problem

bronze dust Nov 5, 2024, 10:54 AM

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I've read all your messages. Share your code where you initialise the Payment Sheet please

magic dust Nov 5, 2024, 10:55 AM

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Yes.. Thank you

Hitesh will share the code here

steady hearth Nov 5, 2024, 10:56 AM

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func presentPaymentSheet(from vc: UIViewController, amount: Int, currency: String) {
let intentConfig = PaymentSheet.IntentConfiguration(
mode: .payment(amount: amount, currency: currency, captureMethod: .manual)
) { [weak self] paymentMethod, shouldSavePaymentMethod, intentCreationCallback in
self?.handleConfirm(paymentMethod, shouldSavePaymentMethod, intentCreationCallback)
}

    var configuration = PaymentSheet.Configuration()
    if let ephemeralKeySecret {
        configuration.customer = .init(id: stripeCustomerCode, ephemeralKeySecret: ephemeralKeySecret)
    }
    configuration.returnURL = “AppName://stripe-redirect"
    configuration.merchantDisplayName = AppName
    configuration.applePay = .init(merchantId: appleMerchantID, merchantCountryCode: countryCode)
    configuration.allowsDelayedPaymentMethods = true
    
    let paymentSheet = PaymentSheet(intentConfiguration: intentConfig, configuration: configuration)
    
    paymentSheet.present(from: vc) { result in
        switch result {
        case .completed:
            // Payment completed - show a confirmation screen.
            print("paymentSheet result: completed")
        case .failed(let error):
            print(error)
            // PaymentSheet encountered an unrecoverable error. You can display the error to the user, log it, etc.
            print("paymentSheet result: Error", error)
        case .canceled:
            // Customer canceled - you should probably do nothing.
        }
    }

}

bronze dust Nov 5, 2024, 10:57 AM

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It's probably because of the configuration.customer value. What's an example cus_xxx that you pass there?

steady hearth Nov 5, 2024, 10:58 AM

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cus_RA45wSEfDjb60K

bronze dust Nov 5, 2024, 11:05 AM

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OK, what about an ephemeralKeySecret?

steady hearth Nov 5, 2024, 11:05 AM

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ek_test_YWNjdF8xNTZRTHpGYk93TWhJY3BpLFpFUDRLTHMzY0VxQkQ2RGpoY0JZOUhWaWxMWkU5ZVY_000Icyaivp

bronze dust Nov 5, 2024, 11:17 AM

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Hmmm, can you share the API request you use to make that? req_xxx ID

steady hearth Nov 5, 2024, 11:21 AM

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req_VZf6RZFua5Ytxp is the one related to our issue

bronze dust Nov 5, 2024, 11:29 AM

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To confirm you've updated to 24.0.0 of the iOS SDK?

steady hearth Nov 5, 2024, 11:32 AM

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yes it is

bronze dust Nov 5, 2024, 11:34 AM

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OK, then I'd recommend you file an issue on the iOS SDK repo, or comment on the existing repo you shared. Something does indeed seem non-functional here as it's not clear where that pm_xxx ID is being pulled from

Or you can write in to my team and we can take a deeper look and raise this internally: https://support.stripe.com/contact/email?topic=api_integration

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

steady hearth Nov 5, 2024, 11:36 AM

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What is the response time we should expect to get answered on the raised issue?

#hitesh1995_error