fermentfan_unexpected | Stripe Developers | Page 1

sharp trailBOT Nov 5, 2024, 8:37 AM

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👋 Welcome to your new thread!

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ashen perch Nov 5, 2024, 8:39 AM

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Notice: this here is about the feature where customers pay by manually sending money via SEPA to a VBAN of Stripe.

little iris Nov 5, 2024, 8:40 AM

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What's the PaymentIntent ID?

ashen perch Nov 5, 2024, 8:40 AM

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req_U4SzHMXsgz7eJ1

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oh sorry its the request id

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wait a min

little iris Nov 5, 2024, 8:43 AM

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No problem I can get the paymentIntent ID from the request

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so my team mate suggested you to reach out to support. Did you get a chance to talk to support about this?

ashen perch Nov 5, 2024, 8:50 AM

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yes we have a support case since before this discord thread

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I have escalated it twice now

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Today we received feedback, that this is intended and nothing else

sharp trailBOT Nov 5, 2024, 8:55 AM

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regal temple Nov 5, 2024, 8:58 AM

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hi! I'm taking over this thread.

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we don't know much about Stripe fees here on Discord, so I recommend pushing back on the support ticket you already have.

#fermentfan_unexpected