#rangermillze_api
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pliant kraken
hello! If i undertand the question correctly, you're asking how to handle the situation where 3DS is required for payment? You should use confirmPayment on your frontend : https://docs.stripe.com/js/payment_intents/confirm_payment.
There's an example here : https://docs.stripe.com/billing/subscriptions/build-subscriptions?platform=web&ui=elements#complete-payment that might be helpful
runic scroll
Hi, not really. We have already handled the payment with 3dsecure and the customer already has a subscription. Its when the customer adds an additional item to an active subscription that was paid for using 3dsecure. Non 3dsecure customers who add items are charged automatically without the need to go through the payment process.
pliant kraken
you want the customer to go through 3DS when a subscription update requires payment?
runic scroll
yes, we add the item fine using php and the response from our ajax call checks for the response. If the response is paid which we get from ( $itempaid = $response->latest_invoice->paid; ) with normal cards then we just show a message to the user. If the payment requires authenticating then we need to fine a way to determine how to show the popup authentication. I notice our payment call response has "status": "requires_action". if we capture this then send it back to our js code then can we issue a call to popup the 3dsecure window?
tranquil spear
Hi @runic scroll yes you are right, if the payment intent status is requires_action, it means this transaction requires 3DS authentication.
runic scroll
hi, when we try and show th epayment element we get: Uncaught IntegrationError: Missing value for Stripe(): apiKey should be a string.
tranquil spear
Can you show me your code?
runic scroll
sure
and on our gateway_init:
if( $upgrade_subscription == "pro" ){
//add a new item to an existing subscription
$response = $stripe->subscriptions->update(
$order['current_subscription_id'],
[
'items' => [
[
'price' => $product_price_id,
'quantity' => 1,
],
],
'proration_behavior' => 'always_invoice',
'expand' => ['latest_invoice.payment_intent']
]
);
$status['hosted_invoice_url'] = $response->latest_invoice->hosted_invoice_url;
$status['paid_status'] = $response->latest_invoice->paid;
$status['invoice_id'] = $response->latest_invoice->id;
if($status['paid_status'] == 1){
$status['update_video_access'] = updateDB("UPDATE htsc_users SET user_videoaccess = 1 WHERE user_id = " . $order['user_id'] );
//add invoice
$logdata = "UPGRADE SUBSCRIPTION TO PRO: success\r\n";
$logdata .= "ACTION: update_video_access: " . $status['update_video_access'] . "\r\n";
$logdata .= "INFO: INVOICE ID: " . $status['invoice_id'] . "\r\n";
}
UpdateLogFile($logfile, $logdata, "stripe");
die( json_encode($status, true) );
}
tranquil spear
Do a console,log and make sure stripePublicKey is a valid publishable key
runic scroll
I think i see where we are oging wrong. we exit the gateway_init premeturely for 3dsecure.
the stripePublicKey isnt being added to the response. thanks!
hi, if we leave it as it is without taking immediate payment then at the end of the next cycle will the payment be automatically taken? because I can see on our stripe dashboard: Upcoming invoice
This is a preview of the invoice that will be billed on Nov 4, 2025. It may change if the subscription is updated.
the payment for the video license (the addon) is added.
tranquil spear
You mean will Stripe automatically pay the next invoice if the first invoice wasn't paid?
runic scroll
yes, if we just enable the addon would stripe automatically take the payment as it says?
tranquil spear
No the subscription will expire if its first invoice isn't paid within 23 hours
runic scroll
the first invoice was paid for already - this is just an addon )an extra item) added to the subscription
process was client created and paid for a subscription, then mid way month decides to add a new feature/addon.
this is what the issue is, with normal card payments thepayment is teken automatically but when using 3ds $response->latest_invoice->paid = false and $response->latest_invoice->status = requires_action
runic scroll
charge_automatically
tranquil spear
Ok in that case Stripe will try to pay the next invoice. You should test this flow out by using test clock