vickyh_api

[shy pier]

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[bleak basin]

the event returned with charge.failed

[jaunty stirrup]

hello! taking a look, gimme a while

hrm, was this the original payment id that you shared for an example failed wechat payment? py_3QGCNFKPLd55usy70qwsjqHs

[bleak basin]

yes

this one we tried earlier to test again

pls wait

let me check

[jaunty stirrup]

sure

i did see pi_3QGCjZKPLd55usy7061zqUQz in the conversation too if that helps

[bleak basin]

py_3QHdEzKPLd55usy71HOgo5Y1

so the original payment id is pi_3QHdEzKPLd55usy71Yy4K4R4. When we tried to confirm the payment. it returned with 402 error

[jaunty stirrup]

okay, i don't see py_3QHdEzKPLd55usy71HOgo5Y1 which you mentioned, but i did find the ticket which you or a team member wrote in originally. I'm going to flag this to the relevant team to follow up on. It's not something that I can help with here on this channel unfortunately

[bleak basin]

ah maybe that one is from previous report

so in this case, what we need to do is wait from stripe team to email us?

[jaunty stirrup]

yes, that's right, sorry that I can't help more here

[bleak basin]

alright thank you for the help!