#noel-ciavattella_webhooks

1 messages ¡ Page 1 of 1 (latest)

twin ermineBOT
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summer hill
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hi there! we can only help in English here.

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for questions about Prestashop, you should directly contact Prestashop support.

signal shell
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Hi there, it's not a problem with Prestashop, of course it's working on a Prestashop platform, so I will tell you the problem in english, everything is ok except that once payment is validated by Stripe, status of order in the platform Prestashop does not change over Accepted Payment as it should be, I have tried everything to solve it with no success, please help me

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Are you there Soma

summer hill
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once payment is validated by Stripe, status of order in the platform Prestashop does not change over Accepted Payment
so in Stripe, the status of the payment is succeeded?

signal shell
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yesssss

summer hill
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then there's no issue on Stripe side.

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so you need to contact Prestashop or Stripe support.

signal shell
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ok I understand, just one last question, by the way has this anything to do with the webhook ??

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Are you still there ?

summer hill
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I odn't understand your question