#mallain23_best-practices
humble daggerBOT
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cunning agateBOT
proven shell
Hi there 👋 can you elaborate a bit on what you're wanting to ask about? Are all of your intents in a requires_capture state, in which case it sounds like you may be missing the logic to capture those payments, or are only some of them experiencing that behavior?
hexed linden
Hey -- yea it only happens every now and again but customers are reporting that there are uncaptured payments on customers. They use the terminal and the payment intent is created but not captured - but they dont get an error state back. They run the card again and it works fine
Do I need to try to cancel that payment intent or should i try to reuse it?
proven shell
It's really hard to say without more context on the state of things during your flow. Is your code not making a request to capture those payments, or is the capture request failing?