#will_api

1 messages ¡ Page 1 of 1 (latest)

rigid jungleBOT
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tepid steppe
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Hello

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Taking a look

long nest
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Thank you

tepid steppe
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Hmm when you click Test institution is there not an option to enter manually?

long nest
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Correct, no option

tepid steppe
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Hrmm

long nest
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odd right

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So for info, it does give this option in a checkout session, but not in the billing portal

tepid steppe
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Yeah

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I'm not seeing anything noted internally about this changing.

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I can file a ticket internally to get more details -- it is possible there were some fraud concerns or something as that can happen with these microdeposits though I'd be a bit surprised.

long nest
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so it tells the user microdeposits are required, and redirects back to my site, but no webhooks are fired for the setup intent to show status requires_action, only event is evt_1QFyTnJ7FBqLiwgY2b4qA8ip

Any idea why that might be?

tepid steppe
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One sec, let me look for another moment

long nest
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Thank you

tepid steppe
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Asking my colleagues to see if anyone else has context. I'll get back to you in a few

long nest
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Thanks

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Okay that's come through now so we are all good there, thank you

tepid steppe
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You mean it started showing?

long nest
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the webhook came through

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with requires action, and the url I was expecting

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so I think we're all good on the latest one. The billing portal and ability to enter manual details remains, but I can get around that with checkout session for now. Would be worth raising to the team though. Thanks

tepid steppe
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Gotcha, yep I'll raise it internally.

long nest
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Thanks, have a great day

tepid steppe
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You too!