mochi_subscription-update | Stripe Developers | Page 1

dusty turretBOT Oct 30, 2024, 10:07 PM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1301306470549291060

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

#

warped compass Oct 30, 2024, 10:09 PM

#

the issue is that using proration behavior none on the switch from 69 -> 79 and then always_invoicing from 79 -> 69 always credits them the difference. Is there a way to make it not credit the second time that the price would change from 79 -> 69. this is all in the same billing cycle

cunning arch Oct 30, 2024, 10:09 PM

#

mochi_subscription-update

#

@warped compass this is possible conceptually but it's not something we (Stripe) support at all. The only way is basically for you to remember whether you gave credit already or not

#

The advice we give to users with similar situation is to downgrade at the end of the period and never immediately with proration
Most businesses today do that. If you cancel Netflix they don't give you money back they say "sure, you have it until Nov 10 because you paid" and it makes it much easier if the customer changes their mind for the downgrade or cancellation -> you undo that future planned change and there's no accounting mistake to clean up

warped compass Oct 30, 2024, 10:12 PM

#

yea thats good advice and thats how we handle other scenarios but for this instance the lower price subscriptions has different features and we dont want them on that subscription if they dont meet the criteria to be on it

cunning arch Oct 30, 2024, 10:13 PM

#

yeah but I mean for $10 extra you're going to go through a lot of math/accounting trouble just to account for that

warped compass Oct 30, 2024, 10:14 PM

#

Im just giving the simplified version we have different terms that have hundreds of dollar price difference

cunning arch Oct 30, 2024, 10:15 PM

#

ah gotcha, that makes sense.

#mochi_subscription-update