#daniele_webhooks

1 messages ¡ Page 1 of 1 (latest)

pine meadowBOT
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frigid tiger
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Hello! No, if a Dispute is updated, we'll generate and send a charge.dispute.updated Event. What exactly do you mean by "literally every character added or removed when writing the texts" though? Writing the texts where?

grave scroll
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dispute created -> we receive 1 webhook when the customer opens it

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charge.dispute.updated is also used when the seller starts replying to the dispute

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so writing the content about why they should win it etc

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and what happens with that is that stripe sends us one webhook events for every char sent

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example:

"Provide more information ...."

This dispute is

one webhook sent

"Provide more information ...."

This dispute is wrong

5 webhooks sent (one for each letter of "wrong")

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lol

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see the list of webhook events ahah

frigid tiger
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Regarding, "so writing the content about why they should win it etc" where are you writing that content?

grave scroll
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disregard that, it's an example
take a look at the link

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the webhook events sent in correlation to that payment for charge.dispute.updated

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and you can see what i'm talking about

frigid tiger
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Ah, so you're writing this text in the Stripe Dashboard. That's what I was trying to clarify. I didn't know if you were writing this in your own UI, a third-party system, etc.

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I see what you mean now, give me a few minutes...

grave scroll
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we're a platform so in this case it's one of our connected accounts writing through the stripe dashboard yep

frigid tiger
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It looks like this is an issue on our end. I'll flag it internally, and hopefully we'll be able to improve it.

grave scroll
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thank you