vidya-p_api

[edgy vessel]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1301218804386496624

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[frail delta]

Hello! It sounds like you're on the right track with invoice.overdue Events, but you need to set those up with Automations: https://docs.stripe.com/billing/automations

[vapid vale]

I have set it up here : https://dashboard.stripe.com/automations/autocfg*AZLaIxNguQAAAG2b%23EhcKFWFjY3RfMUt2NTRnSUh1Q0t0enZHag

[frail delta]

Can you give me the ID of an Invoice you expected to trigger invoice.overdue but didn't?

[vapid vale]

in_1QFeCbG3sHfiJI0ALMAPODrm

Dashboard shows the label overdue for this invoice - but no events are triggered

Here's the automation configuration

[frail delta]

Looking, hang on...

For some reason the automation wasn't triggered. Can you try advancing the test clock's time forward a bit more, like an hour or two ahead?

[vapid vale]

Sure, will do

just did

[frail delta]

That didn't do it. Let me look deeper...

[vapid vale]

sure

i'm going to be stepping away for half hour .. will be back

[frail delta]

Okay, do note that we close idle threads, so you'll probably need to create a new thread when you get back.

Oh, hang on.

I just noticed the screenshot of the automation you have set up is from a different account than this Invoice.