#thiago_tax-calculation
sick sparrowBOT
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green lava
thiago_tax-calculation
@main tapir I recommend reading https://docs.stripe.com/tax/zero-tax first as many different things can cause this
My read right now is that you never added the proper Tax Registration(s). I think you need to read https://docs.stripe.com/tax/registering
main tapir
The documentation says that I have not yet registered (taxes) in any jurisdiction, however, in the dashboard at https://dashboard.stripe.com/tax/registrations it shows a registration for Florida. Is there something wrong with this config?
green lava
I don't know sorry, might be a docs glitch
Did you register before or after the request you shared earlier?
main tapir
The previous request is older and was made in production. This one is made in test mode: req_8LwkC95R3YMBlj
but both were done when taxes were set correctly
green lava
"tax set correctly" unfortunately is tricky. How deeply familiar with tax are you in the first place? There are so many little things that can cause use to calculate no tax and 99% of the questions on this server come from developers who don't know much about this (like myself) and just put random values for tax code and addresses just to see something
Is that the case or are you really confident that with your exact configuration and tax code you absolutely should have tax calculated on this calculation?
main tapir
This is the first time we have set up this type of tax. We will be collecting taxes in Florida and our product is a nutrition product. So we thought this would be the correct setup.
green lava
Gotcha! So yeah many products have completely different rules with completely different logic.
Can you try and address in Florida in your example since you are based in Florida?
main tapir
one moment
green lava
yeah I checked and you have taxability_reason: "not_collecting", in the response. I tried in California and it says "taxability_reason": "product_exempt", for me for example
green lava
yeah now you have "product exempt" which seems to indicate that product is not taxable in your region
try txcd_40060003 which is for food items. That one works for me and shows tax
sick sparrowBOT
green lava
Sorry this is something you would discuss with your accountant usually. We can't really give tax advice here. I recommend reading https://docs.stripe.com/tax/registering and then asking your accountant to guide you on how tax registrations/reporting work
main tapir
I understand. What I'm asking is about a multi-state sales setup. The product would be from Florida, but customers buy from several states in the United States. This would be to understand how Stripe works in calculating fees. In other words, in this case, would it be normal to configure it for each state where there is a sale?
green lava
That is tax advice though and I don't know I'm sorry. Like I know the API and the product but I can't speak much to how we look at registrations and usually you ask your accountant for this. Maybe try our support team otherwise: https://support.stripe.com/contact
main tapir
But it's about how Stripe works. I would like to know if for Stripe to calculate the tax for other states I need to register all the states in the panel. Or will Stripe calculate it considering only my state of origin.
I don't know if you understood.
soft sable
Hello! I'm taking over and catching up...
Stripe Tax calculates tax based on the tax information you provide, including your tax registrations. If you need more gudiance than that you'll have to contact Stripe support.
main tapir
Thank you.
Just one more question. When I try to make a request from outside the state of Florida, the fee is zeroed again. Could this be a bug? Request ID: req_ay4t8gjUvbJt5C
that is, the calculated rate value comes in at zero.
soft sable
The taxability_reason in the response indicates you're not collecting tax in this instance, which probably means the tax info you've provided to Stripe indicates you aren't supposed to collect tax in this situation.