#vlady_error

1 messages · Page 1 of 1 (latest)

river sparrowBOT
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dense thicket
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Forgot to say hey, hope you're having a nice day ❤️

grand shore
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Hi there

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Do you have a request ID for your attempt to create the Transfer above?

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It should begin with req_...

dense thicket
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sure thing req_Rn6BHQOMkxxSkc

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and I have these 2 charges that I want distribute the money from:
pi_3QEzLsHpguGDrFzs1QPcECdM
pi_3QEzHeHpguGDrFzs0HysCxwH

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Here's a screenshot from my app, basically I want to send 2 transfers matching the ticket splits

river sparrowBOT
grand shore
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Ah, do you know if your app is adding up your available and pending balances?

dense thicket
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I think so yeah, in my balances the charges say they will be available on Nov 4

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On my side, to get the numbers for the transfers I pretty much sum up the total and fee columns and then subtract them to get the net amount that I then split between the artists

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So it seems like the money from these charges is not available yet and I'm wondering how to handle that.

signal egret
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Hello! I'm taking over and catching up...

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You can only transfer out from your available balance. You would need to wait for the pending funds to move to available before transferring them. In test mode you can use a special test card to bypass the pending balance and go straight to available, but in live mode you need to wait for the natural progression of the funds from one balance to the other.

dense thicket
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I take it that’s what the source_transaction method all does, just effectively queueing transfers

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Gotcha, would I need to poll the related charges periodically to see if they’re available?

signal egret
dense thicket
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Thank you 🙏