#ihaveabeard_code

1 messages ¡ Page 1 of 1 (latest)

desert tangleBOT
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void sand
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How long ago did you disable link?

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Can take some time for the change to propagate

carmine totem
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Months ago, I never had it enabled

void sand
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Is this in live mode or test mode?

carmine totem
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both

void sand
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Ok what's your account id?

carmine totem
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acct_1NJSzoDIZlrOiqc2

void sand
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I see it disabled on you default payment method config, but I see it enabled still on your Billing payment method config in both live and test

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Try disabling it in your billing config as well. You might be using that one

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Is this for a subscription integration?

carmine totem
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yes

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I'm in the billing section, where is that setting at?

void sand
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Click the above link I shared

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There should be a dropdown at the top to select the payment method configuration

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Switch to "Billing Payments" from "Default"

carmine totem
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ah I see

void sand
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Yeah subscriptions/billing uses a different config

carmine totem
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gotcha, thanks for the help, turned it off

void sand
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Make sure to turn it off in live and test

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Will take some time to propagate (probably a few minutes but could be a bit more)

carmine totem
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Ok sounds good, have a good day