benfa_unexpected | Stripe Developers | Page 1

kind jewelBOT Oct 23, 2024, 7:13 PM

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mortal ravine Oct 23, 2024, 7:15 PM

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Hi, can you share more on how you're sending funds to the connected accounts? Can you share a request id for when you created a Checkout Session? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

mortal kernel Oct 23, 2024, 7:22 PM

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this is how i generate the checkout session, this should create a direct payment using the sport_club.stripe_account_id which is a connected account

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i'm currently in test mode, this is the last payment i tried: pi_3QDA6HBGFsJIeCDH0PgkqT2L

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the payment was 100 eur, i don't add any fees, so i don't see any transaction in the platform account and when i go to the connected account dashboard i can see the payment of 100 eur but i don't see the stripe fees

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i'm trying to retrive the request id

mortal ravine Oct 23, 2024, 7:27 PM

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I can get it from the pi_ id, taking a look

mortal kernel Oct 23, 2024, 7:27 PM

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thanks

mortal ravine Oct 23, 2024, 7:35 PM

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It looks like you're trying to see the associated Stripe fees on that payment. We document how you can attain this data here: https://docs.stripe.com/connect/direct-charges?platform=web&ui=stripe-hosted#collect-fees. You can see what fees were charged by retrieving the Balance Transaction, https://docs.stripe.com/api/balance_transactions. If you have any specific questions about Stripe fees, you would need to talk to our support team, https://support.stripe.com/contact. They will have more expertise to further explain your fee structure on your accounts.

mortal kernel Oct 23, 2024, 7:39 PM

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the platform doens't need to see stripe fees aplied to each transaction but i would expect to be able to see stripe transaction fees from the connected account dashboard, currently i'm not seeing any stripe transaction fee on the connected account dashboard. I'll check out the link you sent me

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is ee the first link is about collecting fees, i'm not trying to collect any fee

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i just want to be sure i explained myself correctly

mortal ravine Oct 23, 2024, 7:40 PM

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I included that as we mention: The resulting charge’s balance transaction includes a detailed fee breakdown of both the Stripe and application fees.

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This is not about Application fee, rather telling you where you can find details about fees

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Yeah, you would want to talk to support on fees and how they are surfaced in the Dashboard for the Connected Account.

mortal kernel Oct 23, 2024, 7:43 PM

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ok thanks

mortal ravine Oct 23, 2024, 7:44 PM

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Sure!

kind jewelBOT Oct 23, 2024, 7:44 PM

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mortal kernel Oct 23, 2024, 7:50 PM

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so it's correct that for a direct transaction this is what i see? Import 100, Commissions 0, Net income 100?

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i tried to export the payments with all the column and i don't see any fees there as well

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it seems very wierd to me that nowhere on the connected account dashboard i see the fees, for now i'm still in testing i don't know if that makes any difference

noble flare Oct 23, 2024, 7:52 PM

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Hello
As my colleague mentioned, we don't know much about how fees are reflected in the connected account dashboard..

I would suggest you reach out to our support about that as they're more familiar with this and can help further
https://support.stripe.com/?contact=true

If you have questions about the APIs then we're happy to help but dashboard related questions should be asked directly to support

mortal kernel Oct 23, 2024, 7:54 PM

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ok in that case my only question is, is the api call i posted at the begin of the conversiation correct if i don't want to connect any fees and i want the connected account to pay for stripe fees?

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for the visualization problem i will try to contact support

noble flare Oct 23, 2024, 7:55 PM

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Yes, you've created a direct charge. The connected account is responsible for fees on a direct charge

mortal kernel Oct 23, 2024, 7:56 PM

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thanks, we can close this thread

#benfa_unexpected