sr_api | Stripe Developers | Page 1

vocal waveBOT Oct 23, 2024, 1:49 PM

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sr_api, 22 hours ago, 36 messages

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feral yarrow Oct 23, 2024, 1:52 PM

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Sorry for the confusing question. Here is the question:

I get the error

Failed to create invoice for order zWf4HVXY49uFOPXbgaaN: Error: This PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate_data parameter.

when the user makes an order with payment method "sepa_debit".

I'm creating the payment method with a setupIntent:

const setupIntent = await stripe.setupIntents.create({
  customer: customer.id,
  payment_method_types: ["card", "sepa_debit"],
});

and after that I already tried to confirm the setupIntent and add a sepa mandate, but it seems to not work.

red lion Oct 23, 2024, 1:55 PM

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Can you share the failed request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

feral yarrow Oct 23, 2024, 1:56 PM

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req_2OGWBgpO6iknGi

red lion Oct 23, 2024, 2:07 PM

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thanks, looking

vocal waveBOT Oct 23, 2024, 2:15 PM

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feral yarrow Oct 23, 2024, 2:25 PM

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I also get the error "You cannot confirm this SetupIntent because it has already succeeded." so i guess the question is where I need to add the mandate.
What is not working:

When I do setupIntents.create I cannot add the mandate, because the payment method is missing there
After the SetupIntent creation with setupIntents.confirm

tall mirage Oct 23, 2024, 2:26 PM

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So it looks like your invoice uses on_behalf_of but your initial setup intent did not specify on_behalf_of for that same account. I believe mandates are account specific so you will need a mandate for the connected account specifically

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Luckily I think you can do this with an API call by confirming another setup intent that does specify the other account's ID and using the PM that you already have saved.

feral yarrow Oct 23, 2024, 2:35 PM

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Thank you for your response! I’d like to clarify our setup to ensure we're on the same page:

In our setup, connected accounts (service providers) only receive payouts; they don’t do payments.
We use a SetupIntent to collect and confirm the customer’s payment method (e.g., SEPA Direct Debit). This payment method is then stored and later used to pay for invoices over time.
The connected account (service providers) only receives the payout after the invoice is paid, via the on_behalf_of and transfer_data parameters.
Our goal is to set up the customer’s payment method once (via the SetupIntent), and then use it to pay multiple invoices later. The payout goes to the connected account, but the charge is always made to the customer’s payment method.

Given this setup, can you confirm whether we need to create a separate SetupIntent for the connected account, or whether the existing mandate tied to the customer’s payment method is sufficient?

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It also would be setupIntents.create and not setupIntents.update, right?

#sr_api