voidy_unexpected

[pseudo knot]

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[left oriole]

the reported usage is 74, but it did not get charged,
its a usage meterered subscription, so 0$ invoice is when creating the subscription.

[wraith epoch]

Did you pass invoice_now: true when callingthe Cancel API?

[left oriole]

its say its true by default on doc

few more screenshots which might help to understand the behaviour

the billing method is probably through link,
and when cancelling, on response, the end behaviour has few params related to missing payment method

[wraith epoch]

Can you share the request id req_xxx?

[left oriole]

its on live mode
req_GFR3lvxT9fYDs4

[wraith epoch]

Okie now can you find the request triggered by Dashboard or Customer Portal. So you can compare them

[left oriole]

sure, were you able to figure out anything?

[wraith epoch]

Sorry, I was waiting for if you can find the request from Customer Portal

[left oriole]

i could not find a request log actually, there is just this event evt_1Q5gFvAWDWbiBybi3nOvEaOl

the one on the left side is api cancellation,
that field is missing

one on the right is someone canceled from portal, evt_1Q5gFvAWDWbiBybi3nOvEaOl

[wraith epoch]

I see. How about cancelling from Dashboard?

[left oriole]

these all are live mode subscription,

is it okay if i cancel one from testmode, will the event/reqeuest date be identical?

https://dashboard.stripe.com/v1/subscriptions/sub_1QAR51AWDWbiBybifOzOr0Wn?include_only[]=id&prorate=false&invoice_now=true

this api is called from dashboard, i think invoice_now as true is mandatory and does not default to true as documentation says

yeah dashboard also has the field,
eventid: evt_1QCxRbAWDWbiBybiEdesOQS6
test mode

[wraith epoch]

https://dashboard.stripe.com/test/logs/req_C7rtK72AxJxBF0

Can you try the same parameter in your program?

  "prorate": "false",
  "invoice_now": "true"

[left oriole]

"billing": "charge_automatically",

i checked, this is the only field thats missing from the event datas

okay, what does prorate false do?

can u also find me request log for this event? evt_1Q5gFvAWDWbiBybi3nOvEaOl

[wraith epoch]

No that's not visible to merchant

I see a request on my end but it's more of an internal method

[left oriole]

got it, i will try with invoice now as true

thanks, what does prorate false do?

[wraith epoch]

Um I think you can try to not include it first

it actually discard all metered usage and potential credit

[left oriole]

sure i will try

thanks bud

is there anyway, that i can still charge those usage
the subscription is already canceled

[wraith epoch]

If you don't pass the parameter invoice_now and then continue reporting usage, the usage reported until the end will still be charged: https://docs.stripe.com/billing/subscriptions/cancel?dashboard-or-api=api#handle-invoice-items-when-canceling-subscriptions

[left oriole]

the subscription is canceled, there was certain usage reported
when will that be charged?

[wraith epoch]

at the end of the billing cycle