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- shane_docs, 6 days ago, 18 messages
dense narwhal
Hi there
By "give customer money back", you mean some sort of credit they can use for their next Invoice, not an immediate refund, right?
mint bane
Yes, that's very accurate!
Also, the amount of credit granted could be greater than their next sub's value, in that case, I hope the remaining balance would be carried over into their future subs, rather than going to waste
Say if a sub's cost is 100, I granted them 500 at once, then it will be used towards their next 5 subs
I think that's all I can think of for now. Thank you so much for your help and take your time!
dense narwhal
I recommend testing this out. You likely want to use balance transactions to grant them a credit: https://docs.stripe.com/billing/customer/balance
mint bane
I see, what is the use case of a credit note vs a customer balance transaction?
dense narwhal
Credit notes are added to specific invoices: https://docs.stripe.com/invoicing/dashboard/credit-notes
Whereas the customer credit balance is reconciled against their next invoice(s)
mint bane
Ah, then I should go with customer balance transaction, if I want to test this out in the developer mode, is there a way to new a customer balance transcrtion object from dashboard? or I have to do it via cli or in code
dense narwhal
You can use the Dashboard or API: https://docs.stripe.com/billing/customer/balance#modifying
dense narwhal
Happy to help!
mint bane
Hi, just want to get back to you that in this case, customer balance transaction is the right answer!
👍
dense narwhal
Glad that worked for you!