#yente_api
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Hi there ๐ can you elaborate on what you mean when you say the payment is missing verification? Is it that the payment is going into a requires_action state to prompt the customer to complete an additional piece of authentication?
Hi, can you check thist customer, why did the payment not go through on creation of second subscription?
cus_R4si47XkKJKSaG
Can you send the specific Payment Intent or Invoice that you're referring to? To make sure I'm looking at what you're referring to.
invoice in_1QCiy7CWQP321DE1MWgkYE1T
payment pi_3QCiy8CWQP321DE11v52tir7
So I created a subscription before, then I cancel it and then I create new subscription. The card was already added before to user and should work. But somehow it fails, but if i do it manual from dashboard it works..
The Payment Intent went into a requires_action state. Indicating additional customer authentication is required, since this is a card payment the customer must complete a 3DS challenge. The issuer of the card decides when they require 3DS be completed in order for them to approve a transaction, so your flows will need to be prepared to handle this case.
You'll need a way to bring your customer back on session so they be presented with that authentication challenge for them to complete.
Ah ok so its normal that in dashboard it works but through API not always