taviksha-akar_code | Stripe Developers | Page 1

balmy runeBOT Oct 22, 2024, 7:43 AM

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latent ferry Oct 22, 2024, 7:52 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

balmy runeBOT Oct 22, 2024, 8:02 AM

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fiery palm Oct 22, 2024, 8:15 AM

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hi, not able to find the log of this event.

warped salmon Oct 22, 2024, 8:21 AM

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You won't be able to directly update the TOS acceptance for a Standard connected account. Why are you trying to do this exactly?

fiery palm Oct 22, 2024, 8:23 AM

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We have to finish onboarding. One part of the onboarding is accepting T&C via API - https://docs.stripe.com/connect/updating-service-agreements#tos-acceptance

Updating service agreement acceptances

Learn how to update your connected accounts and handle acceptance of the Stripe Connected Account Agreement and other disclosures.

warped salmon Oct 22, 2024, 8:28 AM

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This is for Custom accounts, but Standard accounts will accept TOS as part of the hosted onboarding flow. You don't need to worry about it.

fiery palm Oct 22, 2024, 8:34 AM

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We are getting this.

warped salmon Oct 22, 2024, 8:36 AM

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This seems to be an image

fiery palm Oct 22, 2024, 8:36 AM

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Yes.

warped salmon Oct 22, 2024, 8:39 AM

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Did they complete the onboarding?

fiery palm Oct 22, 2024, 8:42 AM

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Yes

balmy runeBOT Oct 22, 2024, 8:46 AM

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novel crown Oct 22, 2024, 8:49 AM

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👋 taking over for my colleague. Let me catch up.

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what's the account ID?

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sorry just saw it in the initial question

fiery palm Oct 22, 2024, 9:04 AM

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yes

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can you help me with this.

novel crown Oct 22, 2024, 9:05 AM

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yes sorry I'm looking into this

fiery palm Oct 22, 2024, 9:05 AM

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ok thanks

novel crown Oct 22, 2024, 9:09 AM

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Since this is a Standard Account you need to create a new Account Link and ask your Connected Account to visit it and accept ToS

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as explained here https://docs.stripe.com/connect/service-agreement-types#accepting-the-correct-agreement

Service agreement types

A service agreement establishes the relationship between Stripe and the platform's users.

fiery palm Oct 22, 2024, 9:31 AM

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But we need to use the same account link.

novel crown Oct 22, 2024, 9:36 AM

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I'm not sure I understand

balmy runeBOT Oct 22, 2024, 9:59 AM

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obtuse pine Oct 22, 2024, 9:59 AM

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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

fiery palm Oct 22, 2024, 10:00 AM

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This is connect account which is restricted . How can we enable it. ?

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https://dashboard.stripe.com/connect/accounts/acct_1QASpURQndt7ooxS/activity?backTo=list.{}

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

balmy runeBOT Oct 22, 2024, 10:07 AM

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obtuse pine Oct 22, 2024, 10:09 AM

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You can create an AccountLink and share it with them so that they can fill the necessary/required informations

fiery palm Oct 22, 2024, 10:12 AM

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But we have funds in this existing one,

#taviksha-akar_code