#chuck-in-charge_api
solid questBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1298120179137380373
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
old bay
hello! taking a look! gimme a while
it looks like more information is required for the Standard account right now, specifically, it seems to be asking for an Identity document.
I'm not too sure what you mean by you tried using each of the test DOB for verification and none seems to work? To be clear, just provding 1901-01-01 DOB alone doesn't mean the entire account is fully and successfully verified. You need to provide the relevant test data too for the other required info
quiet sluice
ok how am i able to attach the identity document?
when i do the flow that question is not asked?
(also so for late reply i thought i had sound on but it wasnt i missed the notification, its on now!)
old bay
since the connected account is a Standard connected account, I think you should be able to login to it?
and then provide the test image via the Stripe Dashboard? https://docs.stripe.com/connect/testing#test-document-images
quiet sluice
ok ill give that a go
solid questBOT
solid questBOT
quiet sluice
am i able to add the proof of identity document question in the stripe connect api flow?
raw kernel
Hi! Looking into this!
quiet sluice
thanks
raw kernel
You can use this API [0] to upload the document. However, this is only possible where controller.requirement_collection is application. However, looking at how the account was created (req_F5qEZkNtzX9MaG), the controller.requirement_collection is stripe. Hence, either the user uploads the document via the dashboard or you cna create an account link for the connected account.
[0] https://docs.stripe.com/api/accounts/update#update_account-individual-verification-document
quiet sluice
why is this not asked in the initial onboarding?
so the customer goes through my connect onboarding and then has to go to stripe and do it again?
raw kernel
Sometimes if Stripe is unable to verify the individual, there might be a need to collect a scan of an ID document to enable payouts. This is why it's not asked at the start.
