#hakeem_connect-platform-creditnotes

1 messages · Page 1 of 1 (latest)

proven terraceBOT
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frank bluff
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Hi 👋

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Can you describe the API interactions that lead up to this request?

atomic moon
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Yes. After giving the customer some amount of credit in the dashboard, I:

  1. Sign the customer up for a subscription
  2. Issue a credit note for the portion of the subscription that they paid for without their stripe credit: in Python, with an invoice: stripe.Invoice object from their subscription, I do stripe.CreditNote.create_async(invoice=invoice.id, refund_amount=invoice.amount_paid, amount=invoice.amount_paid)
  3. Give them Stripe credit balance to refund the amount that was used to pay for the invoice: stripe.Customer.create_balance_async(stripe_customer_id, amount=-applied_stripe_credit_balance, currency=invoice.currency) where applied_stripe_credit_balance is the difference between their balance before and after the invoice

I get the credit note I expect, and the initial Stripe credit balance I expect. But, the extra $0.01 credit note (which is then applied to the Stripe credit balance) with the description "tax" confounds me.

frank bluff
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Interestingly, the Invoice and orignal credit note were both created by acct_1MExQ9BjIQrRQnux direclty

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BUT the extra credit note for 1 is created by a Platform account acct_1JFlc7BVHV773kvx using the Stripe Account header

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So this request is not coming from Stripe but it appears to be a 3rd party integration

atomic moon
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Hmmm, I'm not able to find either of those accounts in my dashboard (in test mode and not)

frank bluff
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acct_15HMLaC1xQHbZMSt

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But, essentially, the odd credit note is coming from some other Platform account's integration that is connected to the same Standard Account

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It's not your integration that is creating it

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Or the Standard Account's

atomic moon
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I see. I think this might be coming from Anrok. Thank you for the help! I'll follow up with them now

frank bluff
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Sure thing, happy to help 🙂

proven terraceBOT