#arpu_best-practices

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foggy valveBOT
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severe mirage
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Hi ๐Ÿ‘‹

We document 4 different pricing strategies that we can support through usage based pricing. I do not think you can effectively mix both per package and tiered & graduated models.

clear plank
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hi @severe mirage Thanks is there any recommendation to track in milliseconds and pay per minute and have firt 1000 min free

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as i understand i cannot track 0.5 minutes with the meter

severe mirage
clear plank
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yes at the moment we use milliseconds

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but looks not very good for the enduser

severe mirage
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Why is that

clear plank
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on the stripe invoice the millisonds numbers units are very high numbers

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maybe i can change this how this is shown?

severe mirage
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Ah no I don't think you can change that. If you are billing by the millisecond then that is how we would represent the amounts

clear plank
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ok

severe mirage
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It's a tough balance to strike

clear plank
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thanks for the info good to know!

severe mirage
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Happy to shed what ๐Ÿ’ก I can ๐Ÿ™‚

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Hold on...

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Hmmm no, if you want to bill per millisecond I don't think there is a way you want track that value without seeing the whole amount on the invoice. I was just double checking the Meter events because I know you can pass a specific amount to increment the usage by.

clear plank
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Thanks!

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would be nice to have it per package like 60000 for milliseconds to minutes

severe mirage
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For what it's worth, the event meters approach to usage based billing is still a new product and I could add a feature request for a mechanism to allow aggregation of usage amounts to a higher unit (e.g. track ms but render as fractional minutes on the Invoice)

clear plank
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yes this would be super good

severe mirage
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would be nice to have it per package like 60000 for milliseconds to minutes
Sorry but this isn't clear to me. How is this different than a tier?

clear plank
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but this does not work with tier

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sorry my english is not the best

severe mirage
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No worries. To me this sounds like just having a free tier for the first 60,000 ms used. Is that roughly correct?

clear plank
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hm no, when i use usage based per package than 0.03 euro are payed for 60000 ms and no free one if i understand correct

severe mirage
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Oh, okay yes I see what you mean. Sorry it was hard to see the 0.03 in the screenshot

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At what point are you charging per milisecond?

clear plank
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1000 minutes ( 60000000 milliseconds )

severe mirage
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Then you have a price per ms?

clear plank
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yes at the moment

severe mirage
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Okay, i was trying to see if you could use a larger denomination ... hmmm..... ๐Ÿค”

clear plank
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Any Ideas are welcome!

severe mirage
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And you want to bill in tiers, so that at some threshold the price per ms changes?

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But that doesn't allow you to specify tiers

clear plank
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hm yes

severe mirage
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Yeah, which is why we don't allow both graduated pricing with tiers and packaged pricing

clear plank
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maybe i can generate the invoice with custom fields

severe mirage
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You would need to update the Invoice since it would be automatically generatd by the Subscription but I don't see what the Custom Fields would allow you to do.

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It would not change the amounts on the Invoice Items

clear plank
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ok

foggy valveBOT
dim shell
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Hi there ๐Ÿ‘‹ jumping in as my teammate needs to step away soon.

Based on what I'm seeing in the thread, I think using a tiered (likely graduated tiered) price is going to be the best option here. Though I agree that with you reporting usage in milliseconds that is going to lead to there being very large numbers shown on your customer's Invoices, but I don't think that part is avoidable at the moment. (Snurfkin filed feedback for that though for our product teams to consider)

Let me know if there's anything else that I can help with or if there are still questions about how to set up those tiers.