hakeem_invoice-void

[mortal vector]

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[quaint heath]

Yeah because it won't actually be applied until it's paid

[signal finch]

Great. Thank you. And if the customer's balance fully paid an upcoming invoice, what's the best way to refund that payment?

I'd like to use credit notes in general (since I'm also integrating with Metronome, which requires credit notes instead of using Stripe's refund endpoint in order to be properly notified of the tax implications). But, I worry that creating a credit note for customers whose balances were used to pay the invoice will inadvertently create a Stripe customer balance -> real dollars on their payment method funnel.

Do you advise selecting for those invoices for which Stripe credit was used to pay some/all of it, then handling those differently?

[quaint heath]

But, I worry that creating a credit note for customers whose balances were used to pay the invoice will inadvertently create a Stripe customer balance -> real dollars on their payment method funnel.

What do you mean by that

[wide epoch]

hakeem_invoice-void

[signal finch]

Right now, to process refunds, I issue a credit note with the amount paid on the invoice, paid to the customer's original payment method. If amount_paid on the Invoice object includes (or is totally) the applied Stripe credit balance, I worry that the credit note will be sent to their payment method, like a credit card attached to the subscription for the invoice.

e.g. If the customer had $15 of their balance applied to a $20 subscription invoice, then I refund them with a credit note of $20, I've effectively converted $15 of Stripe credit into $15 of non-Stripe credit money, no? Or will the amount_paid not include the Stripe credit balance applied?

[wide epoch]

@signal finch you can test this end to end in Test mode and confirm the behaviour