giraffestudiopl_zero-cost-checkout-error | Stripe Developers | Page 1

vagrant violetBOT Oct 15, 2024, 12:44 PM

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sharp cobalt Oct 15, 2024, 12:44 PM

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hi there!

hazy aspen Oct 15, 2024, 12:44 PM

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👋

sharp cobalt Oct 15, 2024, 12:44 PM

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can you share the code that is returning that error?

hazy aspen Oct 15, 2024, 12:45 PM

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it's on stripe checkout page:

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sharp cobalt Oct 15, 2024, 12:45 PM

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then can you share a Checkout Session ID (cs_xxx)?

hazy aspen Oct 15, 2024, 12:46 PM

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one moment

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cs_live_b1sG6rkp0idpQiVOB4PTFryaZPafe7CH85zDuTbKuGlwV8VqiEU5wo8dTf

sharp cobalt Oct 15, 2024, 12:47 PM

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thanks! give me a few minutes to look into this.

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what was your flow? open the Checkout Session page, enter the promotion code, and submit the form?

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and did this happen only once, or you still get that error?

hazy aspen Oct 15, 2024, 12:52 PM

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it's happening all the time.

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yes, this is the flow.

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I can record you a video if needed.

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It happen for both Link and not Link accounts.

hazy aspen Oct 15, 2024, 12:54 PM

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sharp cobalt what was your flow? open the Checkout Session page, enter the promotion code, an...

Actually on Link account I can press submit form, on non Link account, submit button is grey out.

sharp cobalt Oct 15, 2024, 12:59 PM

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thanks, still looking into this

hazy aspen Oct 15, 2024, 1:01 PM

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https://jam.dev/c/dc36646d-7fe7-4cdc-9222-302f75f2591f

Jam

Jam | Console logs, network requests, and more

Click this link to see the video on checkout.stripe.com, with console logs, network tab and device information.

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This is a video with logs. Maybe it will be helpful.

vagrant violetBOT Oct 15, 2024, 1:05 PM

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hasty tartan Oct 15, 2024, 1:33 PM

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Still looking at this

hazy aspen Oct 15, 2024, 1:33 PM

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Okay!

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I'm glad you are working on it. Please keep me posted.

barren kettle Oct 15, 2024, 1:50 PM

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Having the exact same issue (noticed it the first time today). We also offer 100% promotion codes. I have 2 bugs:

either the submit button is greyed out
and if it is not greyed out, the error "You passed an empty string for 'card[number]'" appears.

Our customers cannot buy our products right now... A quick fix would be highly appreciated!

hasty tartan Oct 15, 2024, 1:51 PM

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Yep, we're investigating

vagrant violetBOT Oct 15, 2024, 2:21 PM

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edgy girder Oct 15, 2024, 3:29 PM

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Our teams are continuing to work on this.

vagrant violetBOT Oct 15, 2024, 3:47 PM

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flat onyx Oct 15, 2024, 4:35 PM

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Hi 👋

Our teams have deployed a fix for this issue. Can you confirm you are able to complete a no-cost Checkout Session?

barren kettle Oct 15, 2024, 4:40 PM

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Is fixed for me, thank you very much for the quick fix!!

flat onyx Oct 15, 2024, 4:41 PM

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Great 🎉 Happy we could get that working so quickly

#giraffestudiopl_zero-cost-checkout-error