#rrcoung_best-practices
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pale vine
Our main goal is to not hold any funds in our account, so we want the funds to land directly into the other users stripe connect account, and I think this is what causes the issue
chilly cargo
Hello! Do I understand right that you want to pass Stripe fees to your customer (the person paying)?
pale vine
We want to absorb all fees and just charge them 1.6% to the buyer and seller
chilly cargo
You as the platform want to absorb all fees, you mean?
pale vine
Correct, for all child accounts
But we do not want the funds coming into our platform account, funds must go direct to their connect account.
chilly cargo
So, to clarify, you're using direct charges, not destination charges, right?
I ask because you linked to the destination charges doc, but you said the funds need to go straight to the connected account, which usually means direct charges.
If you could give me a lot more details about your situation that would help. What type of connected accounts are you using? What type of charges? What is the exact behavior you want to see vs. what you're seeing now? The example you provided of what's happening now in your initial question was great, but I'm not clear on how you want that to change, exactly.
You said you charge $1,000 worth of goods plus a 1.6% fee for a total of $1,016, and the seller receives $984 after the 1.6% deduction. That doesn't make sense, though. The difference between the total charged and the amount the seller receives is $32, which is 3.15% of that total, not 1.6%.
Not clear on what "the 1.6% deduction" means because it sounds like you're adding 1.6% to the total, not reducing it by that amount.
chilly cargo
@pale vine You still here?