#nharris5617_api
slate wadiBOT
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terse blazeBOT
maiden gale
Hi 👋 yes it is, but if you rather work with our Support team you can contact them here:
https://support.stripe.com/?contact=true
I'm not sure what you mean about your comment about gmail, nor am I sure how to contact the sales team.
But this is what I found when I searched for contacting our sales team:
https://stripe.com/contact/sales
Based on our guide for collecting offline payments, it doesn't look like Subscriptions are supported there:
https://docs.stripe.com/terminal/features/operate-offline/collect-card-payments
But it's a beta feature which we aren't too familiar with in this forum.
From the dashboard you can enter "capital" in the search bar and get to the right page.
It worked for me. If it's not working for you I'd suggest contacting our Support team.
On the sales page? You said you were redirected to the dashboard though?
Do you already have a Stripe account?
teal cobalt
Based on our guide for collecting offline payments, it doesn't look like Subscri...
If its a beta feature does that mean I can talk to my rep about accessing it? This is for subscriptions correct?
maiden gale
So you should be able to log in and then all of our pages are aware of your account. That also means the link on the Capital page should take you to your Stripe dashboard, where you can use the search bar to find the capital page.
I don't know, that's not what we help with here.
Omg, I didn't even realize this isn't even your thread @short skiff. Please stop, this thread is for @teal cobalt's question.
If you have a developer question, use our form in the #help channel to submit that. If you want to contact our other teams, the best path I know is the contact page that you were on.
@short skiff this is your warning. If you want to ask me a question, use the #help channel to do so. If you continue to post in this thread you will be banned.
I've sent you the link to our page for contacting our Support team. Our flows have sent you the link for contacting our Support teams. That's the best path forward for you.
@teal cobalt I'm so sorry about that! Let's get back to your question.
I meant that offline payments in general are in beta. If you have a rep I would recommend reaching out to them about your inquiry, but I don't believe what you're after is supported even with the offline beta.
You have to create a Payment Intent object for that flow, and I don't anticipate there is support for creating Subscription objects instead.
teal cobalt
Yeah I reached out to my rep about getting into the beta, waiting to hear back. Who would i contact about figuring out if subscriptions would work. Are you positive about it, or is someone else better?
important for us to figure tyhis out
maiden gale
The support contact for the beta, if you were provided one, would be the best person to confirm with.