#manic-pixie-dream-bananarchist_api
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odd quarry
Hi there, sorry for the delay
Just to be clear, is your goal to cancel Subscriptions or to send Invoices on a schedule you decide ad hoc?
wispy tundra
we're sunsetting the product entirely
so want all subscriptions set to renew after 10/15 to not renew
not sure if i can do that by just archiving the product or something, but doing it on that level rather than per customer would be great
odd quarry
I see, okay. No, archiving the Product or Price will only block you from creating net-new Subscriptions with that Product or Price
wispy tundra
gotcha, so i need to write a script to go through everything active?
odd quarry
Yep. You can either go through each active Subscription and update it so it cancels at the end of the current period: https://docs.stripe.com/api/subscriptions/update#update_subscription-cancel_at_period_end
Or cancel immediately: https://docs.stripe.com/api/subscriptions/cancel
wispy tundra
will that
- prevent trials from converting (and charging)
- stop failed payment auto retries
odd quarry
Once a Subscription is canceled, no further new Invoices will be generated. In your script, you should make sure to not only update active Subscriptions but trialing Subscriptions as well
wispy tundra
👍
odd quarry
As for failed payment auto retries, we'll stop automatic collection on Invoices but won't void any finalized Invoices.
This means that if a customer uses the Hosted Invoice Page to access an Invoice and attempt to pay, they won't be blocked from doing so.
wispy tundra
so the invoice will still show as due but it will not attempt to charge a failed payment again?
okay so i should cancel invoices too
thank u for the assistance, this is super helpful
odd quarry
okay so i should cancel invoices too
You should void the invoices, yes: https://docs.stripe.com/invoicing/overview#void