#xiaowo_unexpected

1 messages · Page 1 of 1 (latest)

golden salmonBOT
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boreal jay
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The customer feedback shows that the actual deduction was 19.99, and I am currently asking them for the corresponding screenshot

runic merlin
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So the actual deduction is different with what ApplePay sheet displayed to them?

boreal jay
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yes

runic merlin
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That sounds weird. I think they may overlooked on different transactions

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You want to match with exact PaymentIntent on your Stripe account

boreal jay
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sorry, i can't understand what you mean

runic merlin
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You want to find the PaymentIntent first

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on your Stripe Dashboard

boreal jay
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ok

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for exapml,in this page?

runic merlin
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Yes and by exact timrstamps

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find the transaction and check its amount

boreal jay
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like this?

runic merlin
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Yes

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But you want the transaction on the time your customer provided