#lije_api

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prisma agateBOT
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graceful marten
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๐Ÿ‘‹ happy to help

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have you changed your website's domain?

sage imp
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Hey, same domain

graceful marten
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is this only happening in live mode? or is it the same behavior in test mode too?

prisma agateBOT
sage imp
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i'm testing only live mode because the test mode is more complex to check if the buttons can show up or not

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you need a sandbox apple account

flint moon
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๐Ÿ‘‹ stepping in

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What does "doesn't work anymore" mean exactly?

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Do you see an error?

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And you should test in test mode -- there really shouldn't be any difference in terms of the effort to test in test mode since it just requires having a live card in your wallet.

sage imp
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no errors, no logs

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but no buttons

flint moon
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Are you using Express Checkout Element?

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Do you see anything in your developer console?

sage imp
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no logs

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i'm using thecheckout, its a one page checkout module

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but with the current stripe module, once you select stripe

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ou are redirected to this page

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its a dedicated page, outside the checkout

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so, buttons should show up

flint moon
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Not sure what that means really... are you using a third party plugin or something here?

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What Element are you using to show Apple Pay / Google Pay?

sage imp
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on iphone :

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I should see an Apple pay button

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i'm using "Stripe Paiement Pro"

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for Prestashop

flint moon
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Okay so you are using a plugin.

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So something potentially broke in their code, you would need to reach out to them for help on this.

sage imp
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the plugin didn't change since last week

flint moon
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I can't help you if you aren't the one controlling that code here.

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Assuming you can see the Google Pay / Apple Pay buttons render at that page then you know you have a live card in your wallet and your local environment is set up correctly.

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So if the button isn't showing at that point, then whomever controls that code needs to investigate why that is the case.

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Since that code comes from a third-party, that is who you will need to work with here.

sage imp
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don't you think it's related to stripe api / keys / certificates?

flint moon
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If nothing changed on your end, then I doubt it.

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Is the above screenshot in Safari?

sage imp
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is there a documentation to show a Google / Apple pay buttons using stripe keys? I can try to set up a simple version using my current keys

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Chrome

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I don't have macs / iphones, its pretty difficult to debug without it

flint moon
sage imp
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go it, i'll try to create a tiny php page to show the buttons

flint moon
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There is no domain verification required for Google Pay so if it isn't showing up then there is a different issue really.

sage imp
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you got a such php script by any chance?

flint moon
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I don't, sorry.

sage imp
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yeah true

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Will keep you in touch.