#steve_price-migration

1 messages ¡ Page 1 of 1 (latest)

sick canopyBOT
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exotic igloo
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Hi there!

orchid pine
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Hello!

exotic igloo
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Unfortunately, we can't migrate those for you on our end. If you're interested in converting your plans into Products/Prices, you'll ultimately need to create those in the API.

orchid pine
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What do we do with all our customers who are still using the old prices? We have to leave them or migrate them by swapping their subscription items?

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Creating the new prices will be easy, but I'm concerned about messing with the subscriptions of existing customers

sick canopyBOT
signal canopy
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steve_price-migration

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@orchid pine yes that's up to you here between leaving those Subscriptions as is or migrating them.

orchid pine
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Is there a level of support that would make it possible for Stripe to assist us in moving old prices into products?

signal canopy
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no that's not something we offer. It's something you would handle yourself by creating new Prices and then migrating those Subscriptions individually

orchid pine
signal canopy
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That guide seems quite unrelated and is about Checkout. It's a migration guide in terms of code: how to migrate from an old API approach to a new API approach

orchid pine
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have a nice day koopajah